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Troubleshooting SpamAssassin?

Discussion in 'E-mail Discussion' started by millermulti, Jul 21, 2014.

  1. millermulti

    millermulti Member

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    Hello, I am running a VPS with cPanel/WHM 11.44.0. In the last three weeks I have had issues with SpamAssassin. It has started failing. Restarting Exim resolves the issue although anywhere from 2-5 days later it fails again. I am trying to troubleshoot the issue and am not getting far. I have checked the exam_mainlog and can see exactly when SpamAssassin stops working and there are a few spamd error messages:

    2014-07-21 14:39:48 1X9KNA-0004ey-5H spam acl condition: warning - spamd connection to 127.0.0.1, port 783 failed: Connection refused
    2014-07-21 14:39:48 1X9KNA-0004ey-5H spam acl condition: all spamd servers failed
    2014-07-21 14:39:48 1X9KNA-0004ey-5H H=(00a3caa4.33url.eu) [XX.XXX.XX.XXX]:38010 Warning: "SpamAssassin as accountname detected message as NOT spam ()"

    I am wondering if there was a buggy version of SpamAssassin released recently or something similar? My system has run very well for over a year. I am looking for guidance on what to look at next.

    Any help will be greatly appreciated.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You can browse to:

    "WHM Home » Email » Spamd Startup Configuration"

    Try increasing the following values and let us know if it helps:

    Maximum Connections per Child
    Maximum Children


    Thank you.
     
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  3. millermulti

    millermulti Member

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    Thank you for the suggestion. The change has been made. I will see how things go and report back in a week or two with the results (sooner if SpamAssassin still fails).
     
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