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Trying to filter out unsolicited, of no interest emails

Discussion in 'E-mail Discussions' started by keat63, Apr 16, 2015.

  1. keat63

    keat63 Well-Known Member

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    We receive quite a number of emails each of which we have no interest.
    unsubscribing is usually a waste of time (as we all know)

    So i'm trying to come up with a few user level filters.
    The first one is easy.

    Rule 1
    if to equals "me@me.com"
    and body contains "unsubscribe", then deliver to spam folder.

    My next one though is proving to be a challenge.

    Rule 2
    if to equals "me@me.com"
    and body does not contain "unsubscribe"
    and any header does contain "unsubscribe"
    then deliver to spam folder and fail with "we identified this as potential spam"

    I thought this was working well until we received a real spammy email, which had a pretty high spam score of 7.1 (our threshold is 5).
    The body had no mention of "unsubscribe" and went more along the lines of "if you no longer want, click here".
    But the headers did mention "unsubscribe", and now my rule replied to him.

    It seems that my user filter acted before spam assassin did

    Has anyone got a better way of doing this.
    I'm basically trying to eliminate as much rubbish email from our sales teams mailbox as possible.
     
    #1 keat63, Apr 16, 2015
    Last edited: Apr 16, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You may find the greylisting feature that's included in cPanel version 11.50 to be helpful in this circumstance. However, until that version is released to production tiers, have you considered utilizing a tool such as BoxTrapper instead?

    Thank you.
     
  3. keat63

    keat63 Well-Known Member

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    I was warned off of box trapper as it can apparently cause blacklisted.
    However, is box trapper configurable, ie, if body contains "keyword" send to box trapper ??
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    BoxTrapper is not configurable in such a manner, but you can find documentation on it at:

    cPanel - BoxTrapper

    You may want to continue tweaking your filter rules or gathering user-feedback on the best type of filter rules to use.

    Thank you.
     
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