StraatDesign

Registered
Aug 25, 2016
2
0
1
Australia
cPanel Access Level
Root Administrator
Hello,

I am trying to setup a complete server backup to Amazon S3. I have followed this tutorial to the letter:

https://forums.cpanel.net/threads/how-to-configure-amazon-s3-backups-in-whm.432832/


However I am getting this error when a backup is run:

Code:
The system encountered errors during transport of the backup files.

Transport

Backup Label

Message

StraatDesign_AmazonS3

System Backup

Unable to send “/backup/2016-08-25/system_files.tar” to destination “StraatDesign_AmazonS3”

StraatDesign_AmazonS3

bellahunt

Unable to send “/backup/2016-08-25/accounts/bellahunt.tar.gz” to destination “StraatDesign_AmazonS3”

StraatDesign_AmazonS3

sharperthings

Unable to send “/backup/2016-08-25/accounts/sharperthings.tar.gz” to destination “StraatDesign_AmazonS3”

StraatDesign_AmazonS3

straat

Unable to send “/backup/2016-08-25/accounts/straat.tar.gz” to destination “StraatDesign_AmazonS3”

StraatDesign_AmazonS3

thepopularmechan

Unable to send “/backup/2016-08-25/accounts/thepopularmechan.tar.gz” to destination “StraatDesign_AmazonS3”

Below is a preview of the attached log file.

Preview of transport errors log:

Unable to send “/backup/2016-08-25/system_files.tar” to destination “StraatDesign_AmazonS3”

Unable to send “/backup/2016-08-25/accounts/thepopularmechan.tar.gz” to destination “StraatDesign_AmazonS3”

Unable to send “/backup/2016-08-25/accounts/sharperthings.tar.gz” to destination “StraatDesign_AmazonS3”

Unable to send “/backup/2016-08-25/accounts/straat.tar.gz” to destination “StraatDesign_AmazonS3”

Unable to send “/backup/2016-08-25/accounts/bellahunt.tar.gz” to destination “StraatDesign_AmazonS3”
Any suggestions as to why this is happening?

Cheers for your help

Kim
 

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hi,

Please check the backup logs in "/usr/local/cpanel/logs/cpbackup" and the "/usr/local/cpanel/logs/cpbackup_transporter.log" file and check any particular error messages related to the Amazon S3 backup destination?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Hello,

Could you review "/usr/local/cpanel/logs/cpbackup_transporter.log" and let us know if any additional output to this log file when the transfer attempt fails?

Thanks!