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Trying to setup Amazon S3 backup

Discussion in 'Data Protection' started by StraatDesign, Aug 25, 2016.

  1. StraatDesign

    StraatDesign Registered

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    Hello,

    I am trying to setup a complete server backup to Amazon S3. I have followed this tutorial to the letter:

    https://forums.cpanel.net/threads/how-to-configure-amazon-s3-backups-in-whm.432832/


    However I am getting this error when a backup is run:

    Code:
    The system encountered errors during transport of the backup files.
    
    Transport
    
    Backup Label
    
    Message
    
    StraatDesign_AmazonS3
    
    System Backup
    
    Unable to send “/backup/2016-08-25/system_files.tar” to destination “StraatDesign_AmazonS3”
    
    StraatDesign_AmazonS3
    
    bellahunt
    
    Unable to send “/backup/2016-08-25/accounts/bellahunt.tar.gz” to destination “StraatDesign_AmazonS3”
    
    StraatDesign_AmazonS3
    
    sharperthings
    
    Unable to send “/backup/2016-08-25/accounts/sharperthings.tar.gz” to destination “StraatDesign_AmazonS3”
    
    StraatDesign_AmazonS3
    
    straat
    
    Unable to send “/backup/2016-08-25/accounts/straat.tar.gz” to destination “StraatDesign_AmazonS3”
    
    StraatDesign_AmazonS3
    
    thepopularmechan
    
    Unable to send “/backup/2016-08-25/accounts/thepopularmechan.tar.gz” to destination “StraatDesign_AmazonS3”
    
    Below is a preview of the attached log file.
    
    Preview of transport errors log:
    
    Unable to send “/backup/2016-08-25/system_files.tar” to destination “StraatDesign_AmazonS3”
    
    Unable to send “/backup/2016-08-25/accounts/thepopularmechan.tar.gz” to destination “StraatDesign_AmazonS3”
    
    Unable to send “/backup/2016-08-25/accounts/sharperthings.tar.gz” to destination “StraatDesign_AmazonS3”
    
    Unable to send “/backup/2016-08-25/accounts/straat.tar.gz” to destination “StraatDesign_AmazonS3”
    
    Unable to send “/backup/2016-08-25/accounts/bellahunt.tar.gz” to destination “StraatDesign_AmazonS3”
    Any suggestions as to why this is happening?

    Cheers for your help

    Kim
     
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hi,

    Please check the backup logs in "/usr/local/cpanel/logs/cpbackup" and the "/usr/local/cpanel/logs/cpbackup_transporter.log" file and check any particular error messages related to the Amazon S3 backup destination?
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Could you review "/usr/local/cpanel/logs/cpbackup_transporter.log" and let us know if any additional output to this log file when the transfer attempt fails?

    Thanks!
     
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