Trying to Transfer a Domain but IP is Dedicated to another account

frenziedfox

Active Member
Mar 9, 2010
30
5
58
Hi,

I'm trying to transfer a domain from site 1 to site 2 that uses a shared IP that it can't keep (it should take a new IP from site 2). Every time in site 2 it chooses a random IP, I'm guessing, because the IP at site 2 has it 'Dedicated' to another account. There are no resellers, I just need to change wherever the existing account stores it to 'Shared'.

If I look at /etc/domainips it has '123.123.123.123: domain.com' and I remove it, it says '(main shared IP) (Shared by...)' but if I save it it just puts that '123.123.123.123: domain.com' line straight back again.

Is there some extra step I'm missing?

thanks,

Alex
 
Last edited:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,496
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cPanel Access Level
Root Administrator
Hey there! Can you get me more details on the work you're trying to do when you say "transfer a domain from site 1 to site 2"? I'm not entirely sure what that means, so if we can clear that up I will be able to get you more details.
 

frenziedfox

Active Member
Mar 9, 2010
30
5
58
I think it's worked now. I created an account on site 2, it let me add the IP to that account and now when I transfer an account it lets me add it!