Tweak settings > Extra CPUs resets

ragu1059

Member
Oct 17, 2019
5
1
3
London
cPanel Access Level
Root Administrator
Hello,

I have a strange issue.

When our backups run for the server, it times out and ends in a deadlock because it's exhausted all the CPU available on the server.

After finding this setting: Tweak settings > Extra CPUs

We're able to control how much the backup uses avoiding the deadlock, however, every time we reboot the server the setting resets and if we forget to change it again...tah-da we have another deadlock.

Is this a normal thing or is it a bug?

Kind Regards,
Ragu
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
That's definitely not normal.
Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!