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Tweak Settings >> Redirection >> Always redirect to SSL not working

Discussion in 'Security' started by xperience2, Dec 5, 2013.

  1. xperience2

    xperience2 Active Member

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    Hi,

    We've a number of servers - all with a wildcard SSL cert installed that works fine. We've enabled Tweak Settings >> Redirection >> Always redirect to SSL on all machines and in 90% it works fine but a handful simply won't redirect automatically. I can click the yellow Insecure Connection box in the top right corner of WHM and it'll connect me securely but won't do it automatically like the setting should do.

    All machines are running WHM 11.40.0 (build 26) and I've tried unsetting and resetting the option as well as restarting the cPanel service.

    Any ideas?

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    It's difficult to predict the cause of this type of issue without access to your system and without knowing the URL in use. Could you open a support ticket so we can take a closer look?

    Submit A Ticket

    Please post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  3. mywhm

    mywhm Active Member

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    Hello, as this issue is resolved ?
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    The original poster never referenced a ticket number. If you are having the same issue, then feel free to open a support ticket and post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  5. mywhm

    mywhm Active Member

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    Today was solved, the problem was related to hostname
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue has been resolved. Could you elaborate on what the issue was with the hostname?

    Thank you.
     
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