Hello everyone,
About 6 months ago I tried to login to the cpanel of my main domain which is connected to my reseller account and I received an "invalid login". I reset the password and when I logged in I noticed the cpanel layout was completely different. (I've included a couple of images).
I think this new layout is called a reseller cpanel. I've had this reseller account for nearly 6 years and I've always used the standard cpanel layout and the WHM, this reseller layout was new to me.
I thought maybe it was just an upgrade so I ignored it. I only had a static index.htm on the site but decided to do a WP install using softalicoius from this new cpanel. Everything went fine, then about 3 days later I noticed my WP site was gone and the static index.htm page I deleted had returned.
I tried to login to the cpanel and got another "invalid login". I tried my old password and it let me in and I noticed the cpanel had changed back to the standard cpanel layout.
Whenever I upload WP or HTML to the server, all my work disappears after about 3 days and reverts back to whatever I had uploaded before. It's like some sort of automatic back up that keeps changing my work and whenever it does this I always I have to use a different password to get back in and the cpanel is always different. No matter what I do, everything keeps changing on it's own.
This only happens to my domain connected to my reseller account. I have no problem with the domains that are listed under my reseller account. I'm not sure what to make of it. I've been trying to work with 2 different cpanels but it keeps locking me out and changing all my work and I was hoping that maybe someone here could tell me what the problem could be.
Any help would be greatly appreciated!
Thanks in advance!
About 6 months ago I tried to login to the cpanel of my main domain which is connected to my reseller account and I received an "invalid login". I reset the password and when I logged in I noticed the cpanel layout was completely different. (I've included a couple of images).
I think this new layout is called a reseller cpanel. I've had this reseller account for nearly 6 years and I've always used the standard cpanel layout and the WHM, this reseller layout was new to me.
I thought maybe it was just an upgrade so I ignored it. I only had a static index.htm on the site but decided to do a WP install using softalicoius from this new cpanel. Everything went fine, then about 3 days later I noticed my WP site was gone and the static index.htm page I deleted had returned.
I tried to login to the cpanel and got another "invalid login". I tried my old password and it let me in and I noticed the cpanel had changed back to the standard cpanel layout.
Whenever I upload WP or HTML to the server, all my work disappears after about 3 days and reverts back to whatever I had uploaded before. It's like some sort of automatic back up that keeps changing my work and whenever it does this I always I have to use a different password to get back in and the cpanel is always different. No matter what I do, everything keeps changing on it's own.
This only happens to my domain connected to my reseller account. I have no problem with the domains that are listed under my reseller account. I'm not sure what to make of it. I've been trying to work with 2 different cpanels but it keeps locking me out and changing all my work and I was hoping that maybe someone here could tell me what the problem could be.
Any help would be greatly appreciated!
Thanks in advance!
