Ubuntu fresh install (20.04), fails install?

ecomm1001

Registered
Apr 27, 2022
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Root Administrator
Hi - Fresh install of Ubuntu 20.04:

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Codename: focal

Fails with " You can only install cPanel & WHM on a fresh installation of Ubuntu 20.04 or higher." - Any assistance, would be greatly appreciated.

Log of install below (It fails almost immediately) - I cant see any "obvious" reasons why its failing?

# cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 65899 0 65899 0 0 34683 0 --:--:-- 0:00:01 --:--:-- 34665
Verifying archive integrity... All good.
Uncompressing cPanel & WHM Installer...................
____ _
___| _ \ __ _ _ __ ___| |
/ __| |_) / _` | '_ \ / _ \ |
| (__| __/ (_| | | | | __/ |
\___|_| \__,_|_| |_|\___|_|

Installer Version v00123 raa123d83225ea6ee91d87a6d7e9abc99958c6dcb

Installing iproute2 ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
iproute2 is already the newest version (5.5.0-1ubuntu1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Beginning main installation.
2022-04-28 01:44:10 106 [1004] ( INFO): cPanel & WHM installation started at: Thu Apr 28 01:44:10 2022!
2022-04-28 01:44:10 107 [1004] ( INFO): This installation will require 10-50 minutes, depending on your hardware and network.
2022-04-28 01:44:10 108 [1004] ( INFO): Now is the time to go get another cup of coffee/jolt.
2022-04-28 01:44:10 109 [1004] ( INFO): The install will log to the /var/log/cpanel-install.log file.
2022-04-28 01:44:10 110 [1004] ( INFO):
2022-04-28 01:44:10 111 [1004] ( INFO): Beginning Installation v3...
2022-04-28 01:44:10 93 [1004] (DEBUG): Parsing command line arguments.
2022-04-28 01:44:10 127 [1004] ( INFO): Install type: standard
2022-04-28 01:44:10 300 [1004] ( INFO): Checking RAM now...
2022-04-28 01:44:10 348 [1004] ( INFO): Checking for any control panels...
2022-04-28 01:44:10 54 [1004] ( INFO): Running health checks prior to start.
2022-04-28 01:44:10 371 [1004] ( INFO): Checking for essential system files...
2022-04-28 01:44:10 401 [1004] ( INFO): The installation process will now set up the necessary empty cpanel directories.
2022-04-28 01:44:10 461 [1004] (DEBUG): - ssystem [BEGIN]: chown -R root:root /var/cpanel/activate
2022-04-28 01:44:10 461 [1004] (DEBUG): - ssystem [END]
2022-04-28 01:44:10 462 [1004] (DEBUG): - ssystem [BEGIN]: chmod -R 0700 /var/cpanel/activate
2022-04-28 01:44:10 462 [1004] (DEBUG): - ssystem [END]
2022-04-28 01:44:10 461 [1004] (DEBUG): - ssystem [BEGIN]: chown -R root:root /var/cpanel/activate/features
2022-04-28 01:44:10 461 [1004] (DEBUG): - ssystem [END]
2022-04-28 01:44:10 462 [1004] (DEBUG): - ssystem [BEGIN]: chmod -R 0700 /var/cpanel/activate/features
2022-04-28 01:44:10 462 [1004] (DEBUG): - ssystem [END]
2022-04-28 01:44:10 1137 [1004] (DEBUG): - ssystem [BEGIN]: usermod -g 99 nobody
2022-04-28 01:44:10 1137 [1004] (DEBUG): usermod: no changes
2022-04-28 01:44:10 1137 [1004] (DEBUG): - ssystem [END]
2022-04-28 01:44:10 48 [1004] (DEBUG): - ssystem [BEGIN]: sysctl fs.protected_regular=0
2022-04-28 01:44:10 48 [1004] (DEBUG): fs.protected_regular = 0
2022-04-28 01:44:10 48 [1004] (DEBUG): - ssystem [END]
2022-04-28 01:44:10 44 [1004] ( INFO): cPanel is here to help! Our Technical Support team is just a click away at https://support.cpanel.net/ or you can contact Customer Service via email [email protected]
2022-04-28 01:44:10 243 [1004] (FATAL): You can only install cPanel & WHM on a fresh installation of Ubuntu 20.04 or higher.

Thanks in advance.
 
Last edited by a moderator:

vacancy

Well-Known Member
Sep 20, 2012
528
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cPanel Access Level
Root Administrator
This is another install error.

Ubuntu has serious problems.

[2022-05-03 08:54:40 +0000] [21730] (DEBUG): - ssystem [END]
[2022-05-03 08:54:40 +0000] [21730] ( INFO): Completed execution of “/usr/local/bin/ea_install_profile --install /etc/cpanel/ea4/profiles/cpanel/default.json” in 19.205 second(s)
[2022-05-03 08:54:40 +0000] [21730] (ERROR): Could not install default EA4 profile
[2022-05-03 08:54:40 +0000] [21730] (FATAL): Failed to install EA4
[2022-05-03 08:54:40 +0000] [21160] (FATAL): The background process “EA4 Install” failed with a fatal error: The subprocess reported error number 1 when it ended.
2022-05-03 08:54:40 44 [2552] ( INFO): cPanel is here to help! Our Technical Support team is just a click away at https://support.cpanel.net/ or you can contact Customer Service via email [email protected]
2022-05-03 08:54:40 118 [2552] (FATAL): The system failed to run the /usr/local/cpanel/scripts/cpanel_initial_install script.
 

Spirogg

Well-Known Member
Feb 21, 2018
696
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chicago
cPanel Access Level
Root Administrator
here is the docs on what you need to do to install ubuntu
You can install cPanel & WHM on Ubuntu version 20.04 LTS only

System Requirements for Ubuntu | cPanel & WHM Documentation


@ecomm1001 maybe this is the issue ?

you need to make sure you disable SELinux before installing cPanel
where are you hosted - server or vps ?
Disable SELinux
Note:
These instructions apply if you have installed SELinux on your server.
You must disable SELinux to make your system compatible with cPanel & WHM.

To disable SELinux security features, use one of the following methods:

  • Use the graphical interface to disable SELinux while you configure your operating system, and then reboot the server.
  • Edit the /etc/selinux/config file to set the SELINUX parameter to disabled, and then reboot the server. The contents of the /etc/selinux/config file should resemble the following example:
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    # This file controls the state of SELinux on the system.
    # SELINUX= can take one of these three values:
    # enforcing - SELinux security policy is enforced.
    # permissive - SELinux prints warnings instead of enforcing.
    # disabled - No SELinux policy is loaded.
    SELINUX=disabled
    # SELINUXTYPE= can take one of these two values:
    # targeted - SELinux only protects targeted daemons.
    # strict - Full SELinux protection.
    SELINUXTYPE=targeted
    Important:
    Make certain that the number sign (#) does not precede SELINUX=disabled. If a # precedes this configuration option, the system ignores the option.
Warning:
  • To run cPanel & WHM on your server, SELinux must remain disabled.
    • SELinux in enforcing mode does not allow cPanel & WHM to function properly. For more information about SELinux modes, read the SELinux Mode documentation.
    • While cPanel & WHM can function with SELinux in permissive mode, we recommend that you do not use it. Permissive mode generates a large number of log entries.
    • To check the status of SELinux on your server, run the sestatus command.
  • Do not transfer the SELinux configuration file between computers. It may destroy the file’s integrity.
 

Spirogg

Well-Known Member
Feb 21, 2018
696
151
43
chicago
cPanel Access Level
Root Administrator

another post with some other solved issue for selinux using vultr i think you can read that thread also might help