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Unable to access cpanel and website.

Discussion in 'General Discussion' started by izzat, Dec 2, 2008.

  1. izzat

    izzat Registered

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    Hi. I'm unable to access my cpanel. When I try going to my website, it states network timeout. The last time I touched it was last night, uploading files. Everything was fine then. I don't get what's wrong here. Need help.
    Really appreciate it.
     
  2. rhenderson

    rhenderson Well-Known Member

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    You running a firewall which could block you out? Try to tracert it and see what you get.
     
  3. hzJayJ

    hzJayJ Well-Known Member

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    Try after disabling your firewall and clearing your browser cache and cookies.

    You may also check the sites using proxy sites like http://www.youhide.biz/
     
  4. izzat

    izzat Registered

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    It's back up again and I did not do anything. I guess it was some maintainance being done??

    But I have a new problem now. I can't seem to see any of my web content uploaded in flash. I've uploaded my file.html and file.swf but still nothing. Also, when i right click on my website, it states "movie not loaded" Is there something else i should do?
     
    #4 izzat, Dec 3, 2008
    Last edited: Dec 3, 2008
  5. JawadArshad

    JawadArshad Well-Known Member
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    You may clear your browser cache and try loading the contents. Secondly, the best option would be contacting your host and providing them details of your problem as they would have a better idea if any maintenance is taking place on the server.
     
  6. apscinsspl

    apscinsspl Well-Known Member

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    Hello,

    Also regarding the network timeout issue, ask you host about the firewall installed on server. The firewall must be blocking your Ip temporarily and releasing it due to which you are facing the down time.
     
  7. thewebhosting

    thewebhosting Well-Known Member

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    Contact your host by providing them your local IP address. You can get your local IP address by browsing http://whatismyip.com. Their firewall may blocking your IP address due to failed login attempts of POP3, ftp or Cpanel.

    Also, inform them about your Flash files problem. They may assist you better for this.
     
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