Robert B .

Registered
Jul 27, 2017
1
0
1
Yaounde
cPanel Access Level
Website Owner
Hi
I am new in the cpanel. Thus I decided to change my cpanel website password I can no more connect to the admin. The cpanel denies my E-mail adress and have no access to the web FTP server as adiministrator. I need help verily, please

What must I do to solve it and retake control of my website frame and the server
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

You'd need to contact your web hosting provider, as mentioned in the previous response. They should be able to restore access to your account or verify why it's not working.

Thanks!