Unable to access cPanel

[Robert B .]

Hi
I am new in the cpanel. Thus I decided to change my cpanel website password I can no more connect to the admin. The cpanel denies my E-mail adress and have no access to the web FTP server as adiministrator. I need help verily, please

What must I do to solve it and retake control of my website frame and the server

 

[Jcats]

You would need to contact your web host to reset your password.

 

[cPanelMichael]

Hello,

You'd need to contact your web hosting provider, as mentioned in the previous response. They should be able to restore access to your account or verify why it's not working.

Thanks!