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unable to access whm from IP

Discussion in 'General Discussion' started by mojamoi, Dec 27, 2013.

  1. mojamoi

    mojamoi Well-Known Member

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    Hello,

    I am unable to acecss whm and putty.exe to a cpanel vps

    i have only acecss to soluvm console

    what command should i issue to remove the browser block?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Try accessing your server via SSH and ensure there are no iptables firewall rules active that are blocking connections to your cPanel/WHM services. You may need to consult with your provider if you are unable to access the server via SSH.

    Thank you.
     
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  3. mojamoi

    mojamoi Well-Known Member

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    is there any problem f i delete all existing iptables rules
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Rather than deleting the rules, you could simply save the rules and temporarily stop the "iptables" service. EX:
    Code:
    /etc/init.d/iptables save
    /etc/init.d/iptables stop
    Note that you should ensure you are not using a third-party firewall such as CSF before running the above commands.

    Thank you.
     
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  5. mojamoi

    mojamoi Well-Known Member

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    csf is there .

    what should i do since csf is tehre

    should i first stop csf then stop iptables
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Try stopping CSF to see if that makes a difference.

    Thank you.
     
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