Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to add a new domain

Discussion in 'General Discussion' started by xirkle, Jun 6, 2018.

  1. xirkle

    xirkle Registered

    Joined:
    Jun 6, 2018
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Website Owner
    Hi!

    Last week, I bought and hosted example.com. It's working fine.

    Today, I bought example.net and tried to host it, but my WHM won't let me proceed. It's telling me that it's invalid domain name.

    What happened between last week and today?!
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    3,838
    Likes Received:
    276
    Trophy Points:
    193
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @xirkle

    I'm sorry to hear about the issues you're running into. How did you go about trying to add the domain? Is it possible for you to provide the full error as well?

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. xirkle

    xirkle Registered

    Joined:
    Jun 6, 2018
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Website Owner
    When we upgraded to the latest version, adding unusual domain extension such as .biz was disabled. After we enabled it, it's working fine now. Thanks for the quick reply!
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    3,838
    Likes Received:
    276
    Trophy Points:
    193
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @xirkle

    I'm happy to hear it's working for you now! Thanks for letting us know.


    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice