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Unable to add additional accounts via WHM

Discussion in 'General Discussion' started by Markwaugh, Dec 30, 2003.

  1. Markwaugh

    Markwaugh Well-Known Member

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    Location:
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    Hello,

    I am a reseller trying to use the WHM to add another account to my reseller list of accounts. I have added 14 accounts and have 11 remaining. I am trying to add the account and receive the message that "You do not have access to create that plan." I have never received this message while trying to add an account. why I am receinvng this message and how I may continue to add additional accounts to my reseller account.

    Using the WHM, I added up the MB presently being used by all my accounts and came up with a total of 37 MB, which is below my limit. I have tottaly 1000 MB. Package is 5 MB.

    If i try to create a account via my WHM it shows "You do not have access to create that plan" with the info given below

    Disk Space 1000 Megabytes 1000 (Allocated) Remaining 0
    Bandwidth 25000 Megabytes 25000 (Allocated ) Remaining 0

    any ideas what is causing the problem ? any help would be highly appreictated.
     
  2. kris1351

    kris1351 Well-Known Member

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    Your provider has overselling disabled on your account so you can only create plans withing your bandwidth/webspace allotted.
     
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