unable to add mail forwarders, no reply from cpanelsupport

djalken

Active Member
Jul 26, 2003
36
0
156
I cannot add forwarders anymore, if I add a new forwarder all the old ones are gone! The file in /etc/valiases/ is empty, domain.tld is 0 bytes. I used /scripts/fixvaliases but this doens't work (only makes it worse! some domainfiles are made empty), I already contacted cpanel support, but the only thing they did was mailing me back..... asking or it was already fixed!? Who can help me out here?!?

I'm running FreeBSD 5.3 with latest cpanel/whm (release)
 

tuxdesk

Well-Known Member
Oct 1, 2005
86
0
156
please run

/scripts/updatenow
/scripts/updateuserdomains
and
/scripts/mailperm
then you may run /scripts/fixvaliases
 

djalken

Active Member
Jul 26, 2003
36
0
156
tuxdesk said:
please run

/scripts/updatenow
/scripts/updateuserdomains
and
/scripts/mailperm
then you may run /scripts/fixvaliases
I already did that.... :(
 

aby

Well-Known Member
May 31, 2005
638
0
166
India
djalken said:
I already did that.... :(

Can you try manually adding the forwarders in the /etc/valiases file. Also please do have a check on the ownership of the vlaiases file of that domain. I had seen cases like that before.