unable to add the user,

[KsaNetWork]

Hello

I am getting a message unable to add the user, when trying to create an account.

i'm read this FAQ
http://faq.cpanel.net/show.cgi?qa=116923053301194

And check /home/userName "enyUser"

And chek etc/passwd

and the User No found

?????
please fast answer

 

[psrsathish]

Hi,

Login to your server and check whether the user had a home directory and verify /etc/passwd, If already persists then remove the home directory for that user as well as delete the line for the particular user in /etc/passwd file, Also check if this username is in httpd.conf file, If you found then remove from there. Your issue will fixed

 

[mgsnnetworks]

also ensure that what ever you use as your home directory, usually "home" has a slash before it, so if you use home, ensure to have the prefix /home

That was what caused my issue!

 

[duranduran]

I have the same problem:

WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

+===================================+
| New Account Info |
+===================================+
| Domain: retg54tregf.com
| Ip: 67.15.204.38 (n)
| HasCgi: y
| UserName: retg54tr
| PassWord: 32e32e
| CpanelMod: Xskin7br
| HomeRoot: home
| Quota: 0 Meg
| NameServer1: ns1.srvlinux.com
| NameServer2: ns2.srvlinux.com
| NameServer3:
| NameServer4:
| Contact Email:
+===================================+
Unable to add the user retg54tr