Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

unable to add the user,

Discussion in 'General Discussion' started by KsaNetWork, Mar 9, 2007.

  1. KsaNetWork

    KsaNetWork Registered

    Joined:
    Nov 23, 2006
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    151
    Hello

    I am getting a message unable to add the user, when trying to create an account.

    i'm read this FAQ
    http://faq.cpanel.net/show.cgi?qa=116923053301194

    And check /home/userName "enyUser"

    And chek etc/passwd

    and the User No found

    ?????
    please fast answer
     
    #1 KsaNetWork, Mar 9, 2007
  2. psrsathish

    psrsathish Active Member

    Joined:
    Jul 19, 2006
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    India.
    Hi,

    Login to your server and check whether the user had a home directory and verify /etc/passwd, If already persists then remove the home directory for that user as well as delete the line for the particular user in /etc/passwd file, Also check if this username is in httpd.conf file, If you found then remove from there. Your issue will fixed :)
     
    #2 psrsathish, Mar 10, 2007
    Last edited: Mar 17, 2007
  3. mgsnnetworks

    mgsnnetworks Well-Known Member

    Joined:
    Sep 11, 2005
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    Rhyl, North Wales, UK
    also ensure that what ever you use as your home directory, usually "home" has a slash before it, so if you use home, ensure to have the prefix /home

    That was what caused my issue!
     
    #3 mgsnnetworks, Mar 17, 2007
  4. duranduran

    duranduran Well-Known Member

    Joined:
    Apr 30, 2004
    Messages:
    198
    Likes Received:
    0
    Trophy Points:
    166
    I have the same problem:

    WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: retg54tregf.com
    | Ip: 67.15.204.38 (n)
    | HasCgi: y
    | UserName: retg54tr
    | PassWord: 32e32e
    | CpanelMod: Xskin7br
    | HomeRoot: home
    | Quota: 0 Meg
    | NameServer1: ns1.srvlinux.com
    | NameServer2: ns2.srvlinux.com
    | NameServer3:
    | NameServer4:
    | Contact Email:
    +===================================+
    Unable to add the user retg54tr
     
    #4 duranduran, May 10, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - unable user
  1. toxxreport

    Unable to use backup user selection

    toxxreport, May 25, 2017, in forum: Data Protection
    Replies:
    1
    Views:
    392
    cPanelMichael
    May 26, 2017
  2. stevenvsi

    Unable to disable mod_security per domain in user interface

    stevenvsi, Apr 11, 2017, in forum: Security
    Replies:
    9
    Views:
    1,100
    cPanelMichael
    Apr 11, 2017
  3. tui

    Unable to send mails when "Discard and send an error to the sender" is selected

    tui, Apr 14, 2018, in forum: E-mail Discussions
    Replies:
    7
    Views:
    77
    cPanelMichael
    Apr 17, 2018
  4. rohit09

    Installation process was unable to synchronize error

    rohit09, Apr 12, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    66
    cPanelMichael
    Apr 12, 2018
  5. icvdm

    DKIM unable to verify that this server is an authoritative nameserver

    icvdm, Apr 6, 2018, in forum: E-mail Discussions
    Replies:
    9
    Views:
    141
    cPanelMichael
    Apr 9, 2018

Share This Page