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unable to add the user,

Discussion in 'General Discussion' started by KsaNetWork, Mar 9, 2007.

  1. KsaNetWork

    KsaNetWork Registered

    Joined:
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    Hello

    I am getting a message unable to add the user, when trying to create an account.

    i'm read this FAQ
    http://faq.cpanel.net/show.cgi?qa=116923053301194

    And check /home/userName "enyUser"

    And chek etc/passwd

    and the User No found

    ?????
    please fast answer
     
    #1 KsaNetWork, Mar 9, 2007
  2. psrsathish

    psrsathish Active Member

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    Location:
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    Hi,

    Login to your server and check whether the user had a home directory and verify /etc/passwd, If already persists then remove the home directory for that user as well as delete the line for the particular user in /etc/passwd file, Also check if this username is in httpd.conf file, If you found then remove from there. Your issue will fixed :)
     
    #2 psrsathish, Mar 10, 2007
    Last edited: Mar 17, 2007
  3. mgsnnetworks

    mgsnnetworks Well-Known Member

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    also ensure that what ever you use as your home directory, usually "home" has a slash before it, so if you use home, ensure to have the prefix /home

    That was what caused my issue!
     
    #3 mgsnnetworks, Mar 17, 2007
  4. duranduran

    duranduran Well-Known Member

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    I have the same problem:

    WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: retg54tregf.com
    | Ip: 67.15.204.38 (n)
    | HasCgi: y
    | UserName: retg54tr
    | PassWord: 32e32e
    | CpanelMod: Xskin7br
    | HomeRoot: home
    | Quota: 0 Meg
    | NameServer1: ns1.srvlinux.com
    | NameServer2: ns2.srvlinux.com
    | NameServer3:
    | NameServer4:
    | Contact Email:
    +===================================+
    Unable to add the user retg54tr
     
    #4 duranduran, May 10, 2007
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