Unable to add user to database

kodeslogic

Well-Known Member
Apr 26, 2020
260
85
103
IN
cPanel Access Level
Root Administrator
Assuming you have root-level access. The first thing to check if there is an error in the file /usr/local/cpanel/logs/error_log when you do that.
 
Mar 1, 2021
11
0
1
Pulchowk
cPanel Access Level
Root Administrator
same issue. It shows " User “aniket_testuser” could not be added to the database “aniket_testdb”. The request failed. (Error ID: ww9ydv) Ask your hosting provider to research this error in cPanel & WHM’s main error log."