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Unable to authenticate to SMTP server - smtp-auth

Discussion in 'E-mail Discussion' started by WebHostPro, Aug 18, 2010.

  1. WebHostPro

    WebHostPro Well-Known Member
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    Sending email server wide stopped working today and every attempt to send email just get that error above.

    Any ideas? I have the default settings for mail. The same as I had them for years and ti worked great.
     
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  2. whr

    whr Active Member

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    How are you sending emails? Using an email client like thunderbird or Outlook or via webmail?

    Are you able to send/receive emails via webmail? If that works, then you can stop worrying of the mailserver.

    I have seen such errors in the newer versions of Thunderbird (especially if you are using a Beta version of TB).

    Try unchecking the "Use name and password" option in the settings for the Outgoing (SMTP) server.
     
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  3. WebHostPro

    WebHostPro Well-Known Member
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    I am using the latest thunderbird, and unchecking the userpass does work for sending and receiving works either way. It that because it's using the same settings as the incoming? I mean how does it login to send email if there is no user pass.

    Thanks I realize this is not a cpanel issue of course now.
     
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