Unable to authenticate using the password error

SeunBadejo

Registered
Aug 29, 2019
1
0
1
Lagos, Nigeria
cPanel Access Level
Root Administrator
I keep getting the error "The system was unable to authenticate using the password in the /root/.my.cnf file. Reset the root MySQL password to proceed." I have tried resetting the password. Still no luck

I am getting this error as well

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Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Does the password you updated to and the password in /root/.my.cnf match? If so can you tell me if you're able to access mysql using that password on the command line?

The steps are as follows:
Code:
[[email protected] ~]# mysql -u root -p
Enter password:
Welcome to the MariaDB monitor.  Commands end with ; or \g.
Your MariaDB connection id is 17175
Server version: 10.3.17-MariaDB MariaDB Server

Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

MariaDB [(none)]>