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Unable to browse website after license upgrade

Discussion in 'General Discussion' started by Gaddenna, Sep 15, 2017.

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  1. Gaddenna

    Gaddenna Registered

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    Hi,

    I just upgraded license but i am not able to browse my website. it is asking me to reload the page after refreshing it is not showing the website content. Please help me how to fix this. Is it mandatory that i need to reboot the server after upgrading license?.
     
    #1 Gaddenna, Sep 15, 2017
  2. Eminds

    Eminds Well-Known Member

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    check error logs at /usr/local/apache/logs/error_log while browsing the website and it will give you an idea of whats happening.
     
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    #2 Eminds, Sep 15, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you post a screenshot of what you see when opening your website? Are you referring to the cPanel license, or is this a license related to the script installed on your website?

    Thank you.
     
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    #3 cPanelMichael, Sep 18, 2017
  4. Gaddenna

    Gaddenna Registered

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    Purchased license 1 year package. but after two days its saying that expired. Could you pls help. what should i do now.
     
    #4 Gaddenna, Sep 19, 2017
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you review my previous post to this thread and let us know the answers to those questions?

    Thank you.
     
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    #5 cPanelMichael, Sep 19, 2017
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