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Unable to change SA score with auto-delete disabled

Discussion in 'E-mail Discussion' started by schwim, Dec 5, 2017.

  1. schwim

    schwim Well-Known Member

    Aug 2, 2006
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    Hi there everyone!

    I have Spam Assassin enabled on my domain but the auto-delete disabled and the spam box enabled, since I want to be able to review the spam before deleting it.

    The problem I have is that I would like the score threshold to be 4 instead of 5, which I seem to be unable to change unless I enable auto-delete.

    When looking at the page(image below), clicking on ANYTHING other than "Auto Delete spam" after changing the score threshold will just cause the change not to stick and the dropdown will be back at 5 when I go back to the page.

    If I change it to 4 and click "Auto Delete spam", the change does stick but then when I disable it, the score reverts back to 5.

    I then went to "Configure Apache SpamAssassin" and changed 5 to 4 at the top of the page and saved the changes. Upon returning to the SA main page(picture shown), the score remained at 5.

    To clarify, I want to be able to review the caught spam in the spam folder and not have it automatically deleted. Secondly, I want to change the SA score threshold.

    Can I do this?
    #1 schwim, Dec 5, 2017
    Last edited by a moderator: Dec 5, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator

    The SPAM detection threshold is configured via "Configure Apache SpamAssassin". The number you see above "Auto Delete Spam" is not the score used by SpamAssassin for scanning incoming emails, but rather a separate option available for determining when to auto delete spam (if that feature is enabled).

    Thank you.
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