Unable to check htaccess file Permission denied

gsantos123

Registered
May 30, 2019
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My site is running scam, however when I try to insert something into a specific module I have an http 500 error and this error log in cpanel

Code:
[Thu May 30 10:59:51.470206 2019] [core:crit] [pid 466669:tid 140064168474368] (13)Permission denied: [client 186.225.220.210:55280] AH00529: /home/znxlwwz21fut/public_html/crmlatam/cache/jsLanguage/ModuleBuilder/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/znxlwwz21fut/public_html/crmlatam/cache/jsLanguage/ModuleBuilder/' is executable, referer: Prime Latam CRM
[Thu May 30 10:59:44.747032 2019] [core:crit] [pid 466669:tid 140064095045376] (13)Permission denied: [client 186.225.220.210:55280] AH00529: /home/znxlwwz21fut/public_html/crmlatam/cache/jsLanguage/Administration/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/znxlwwz21fut/public_html/crmlatam/cache/jsLanguage/Administration/' is executable, referer: Prime Latam CRM
 
Last edited by a moderator:

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello @gsantos123,

It looks like the ownership and/or permissions for some of the files and directories associated with your PHP script do not align with the requirements associated with the PHP handler enabled on your server. I recommend reporting this to your web hosting provider so they can access the server to verify the cause of the issue.

Thank you.