Unable to Complete MySQL/MariaDB Upgrade

strensnik

Member
Oct 26, 2017
14
1
3
NY
cPanel Access Level
DataCenter Provider
I am attempting to upgrade MySQL from 5.6 to 5.7. I step 3, whether I choose unattended or interactive upgrade the "Continue" button is not available to be selected (it is "greyed" out)
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
HI @strensnik

Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!
 

strensnik

Member
Oct 26, 2017
14
1
3
NY
cPanel Access Level
DataCenter Provider
It was a browser issue. When I switched from Edge to Chrome the CONTINUE button was available (dark blue). Funny thing is I am unable to use Chrome on the cPanel ticket site...I need to use Edge.
thanks for your help
 
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