Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to configure DKIM Private key on GoDaddy Shared Hosting cPanel linux.

Discussion in 'E-mail Discussion' started by Luis Urbina, Mar 8, 2016.

  1. Luis Urbina

    Luis Urbina Registered

    Joined:
    Mar 8, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Caracas, Venezuela
    cPanel Access Level:
    Website Owner
    Hi everyone

    I have a litle problem with my GoDaddy Shared cPanel Server, I am managed my emails accounts with cpanel email account on my server example.com.

    The staff CS Godaddy warned me about security issues such implementation with mails only to sell the product " - Removed - ", but you can fix the problems of falling into SPAM emails making some adjustments DNS zone.

    I have adjusted the SPF and Sender ID records, I could create the entries in the DNS zone for the DKIM with the public key , but can not find where state or install the DKIM - Private- Key. I have SSH access and search for that version of linux have and could not find it , GoDaddy does not tell me anything about it.

    If I can help I appreciate it .
     
    #1 Luis Urbina, Mar 8, 2016
    Last edited by a moderator: Mar 8, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,216
    Likes Received:
    1,937
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    You can enable DKIM directly from cPanel via the "Authentication" option:

    Authentication - Documentation - cPanel Documentation

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Mar 9, 2016
  3. Luis Urbina

    Luis Urbina Registered

    Joined:
    Mar 8, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Caracas, Venezuela
    cPanel Access Level:
    Website Owner
    Thanks Michael

    CS Godaddy said that they disable this options on cPanel email section, but I found one post on the web that suggest how enable it for SSH, please tell me if this is possible or true.

    Thabks for your help.
     
    #3 Luis Urbina, Mar 9, 2016
    Last edited by a moderator: Mar 9, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,216
    Likes Received:
    1,937
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Those commands are only available if you have root access to the system. If you do, then the command to run for DKIM installation is:

    Code:
    /usr/local/cpanel/bin/dkim_keys_install $username
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Mar 9, 2016
  5. Luis Urbina

    Luis Urbina Registered

    Joined:
    Mar 8, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Caracas, Venezuela
    cPanel Access Level:
    Website Owner
    ok, thanks again.
    But how i can elevate my user to root, because sudo command doesnn't work. CS GoDaddy don't tell me what distro is present and few commands to reach some information about the enviroment don't work -> bash-command not found.
     
    #5 Luis Urbina, Mar 9, 2016
  6. syslint

    syslint Well-Known Member

    Joined:
    Oct 9, 2006
    Messages:
    262
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    That mean you don't have root access. You are on a shared hosting servers, so you can't . You may move to a vps or get a dedicated server, otherwise move to another provider who give dkim . Most of the hosting companies provide this.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 syslint, Mar 9, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Unable configure DKIM
  1. PeteS

    Unable to configure shared IPv6

    PeteS, Jun 19, 2017, in forum: Bind/DNS/Nameserver
    Replies:
    6
    Views:
    991
    cPanelMichael
    Jun 20, 2017
  2. rappie

    New Thread Unable to change document root for php-fpm domain

    rappie, Nov 19, 2018 at 1:39 PM, in forum: EasyApache
    Replies:
    0
    Views:
    12
    rappie
    Nov 19, 2018 at 1:39 PM
  3. matt1206

    SOLVED Unable to unsuspend outgoing email.

    matt1206, Nov 12, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    88
    cPanelMichael
    Nov 12, 2018
  4. RK-BZ

    Unable to replace certificate for subdomain

    RK-BZ, Nov 7, 2018, in forum: Security
    Replies:
    1
    Views:
    70
    cPanelMichael
    Nov 8, 2018
  5. egyptman

    Pending Publication [CPANEL-23398] Unable to accept the EULA

    egyptman, Nov 7, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    552
    cPanelMichael
    Nov 13, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice