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Unable to configure DKIM Private key on GoDaddy Shared Hosting cPanel linux.

Discussion in 'E-mail Discussions' started by Luis Urbina, Mar 8, 2016.

  1. Luis Urbina

    Luis Urbina Registered

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    Hi everyone

    I have a litle problem with my GoDaddy Shared cPanel Server, I am managed my emails accounts with cpanel email account on my server example.com.

    The staff CS Godaddy warned me about security issues such implementation with mails only to sell the product " - Removed - ", but you can fix the problems of falling into SPAM emails making some adjustments DNS zone.

    I have adjusted the SPF and Sender ID records, I could create the entries in the DNS zone for the DKIM with the public key , but can not find where state or install the DKIM - Private- Key. I have SSH access and search for that version of linux have and could not find it , GoDaddy does not tell me anything about it.

    If I can help I appreciate it .
     
    #1 Luis Urbina, Mar 8, 2016
    Last edited by a moderator: Mar 8, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can enable DKIM directly from cPanel via the "Authentication" option:

    Authentication - Documentation - cPanel Documentation

    Thank you.
     
  3. Luis Urbina

    Luis Urbina Registered

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    Thanks Michael

    CS Godaddy said that they disable this options on cPanel email section, but I found one post on the web that suggest how enable it for SSH, please tell me if this is possible or true.

    Thabks for your help.
     
    #3 Luis Urbina, Mar 9, 2016
    Last edited by a moderator: Mar 9, 2016
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Those commands are only available if you have root access to the system. If you do, then the command to run for DKIM installation is:

    Code:
    /usr/local/cpanel/bin/dkim_keys_install $username
    Thank you.
     
  5. Luis Urbina

    Luis Urbina Registered

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    ok, thanks again.
    But how i can elevate my user to root, because sudo command doesnn't work. CS GoDaddy don't tell me what distro is present and few commands to reach some information about the enviroment don't work -> bash-command not found.
     
  6. syslint

    syslint Well-Known Member

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    Twitter:
    That mean you don't have root access. You are on a shared hosting servers, so you can't . You may move to a vps or get a dedicated server, otherwise move to another provider who give dkim . Most of the hosting companies provide this.
     
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