Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to connect to POP3 server

Discussion in 'General Discussion' started by Dale S, Mar 25, 2006.

  1. Dale S

    Dale S Member

    Joined:
    Sep 3, 2004
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    151
    I have accounts that have been running on Outlook for months. Suddenly we get errors on various accounts on different domains. "Unable to connect to the server (Account "My Mail" POP3 Server: 'mydomain.com', Error Number 0xx800ccc0e)".

    These errors do not occur on all domains, no do they affect all e-mail accounts on any domain. There seems to be no reason why they would be working for months and suddenly quit. I have checked all settings in Outlook and they are correct. Once we begin getting the error on any account we have never been able to get it to work again. We can get the e-mail by using webmail without problems.

    Any ideas?
     
    #1 Dale S, Mar 25, 2006
  2. gahelm

    gahelm Active Member

    Joined:
    Jun 21, 2003
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    Florida
    I just had this happen on one of my accounts as well. I chnaged the users account name in his outlook from "user@domain.com" to "user+domain.com" Not sure whay I had to do that, but it worked.
     
    #2 gahelm, Mar 25, 2006
  3. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,470
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    You could also check /var/log/maillog when POPing the account and seeing if there are any errors.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 chirpy, Mar 26, 2006
  4. pottenkulam

    pottenkulam Member

    Joined:
    Mar 27, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    151
    here's what i think could be the reason...

    one of my clients set a subdomain mail.domain.com to forward to domain.com/webmail

    since the forward wasn't working out, he deleted the subdomain. and then, the mail server also got screwed with, as a result. any solutions?

    ps: how does one check /var/log/maillog
     
    #4 pottenkulam, Mar 27, 2006
(You must log in or sign up to post here.)
Loading...
Similar Threads - Unable connect POP3
  1. DevTeam9200

    cPanel accounts unable to use SMTP Send connectors

    DevTeam9200, Jan 29, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    302
    cPanelMichael
    Jan 30, 2018
  2. JoshuaAdamson

    Unable to connect to website

    JoshuaAdamson, Jan 5, 2018, in forum: General Discussion
    Replies:
    11
    Views:
    262
    Infopro
    Jan 5, 2018
  3. alandioda

    Unable to connect to my mysql database

    alandioda, Oct 8, 2017, in forum: Database Discussion
    Replies:
    2
    Views:
    519
    cPanelMichael
    Oct 9, 2017
  4. halcyon2600

    Unidentified SSH connections / unable to restrict or block

    halcyon2600, Sep 20, 2017, in forum: Security
    Replies:
    6
    Views:
    375
    halcyon2600
    Sep 21, 2017
  5. arunnair555

    Unable to connect to aws RDS from WHM

    arunnair555, Jun 30, 2017, in forum: Database Discussion
    Replies:
    5
    Views:
    942
    cPanelMichael
    Jul 3, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice