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Unable to connect

Discussion in 'General Discussion' started by darknez, Dec 6, 2013.

  1. darknez

    darknez Member

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    Hi
    I have just purchased a license of Cpanel from Buycpanel.com and after that i just run the following command to update the license on my server

    Code:
    /usr/local/cpanel/cpkeyclt
    Now when i am trying to connect to my server then i am getting Unable to connect error message in browser. I tried http and https both the way. I have disabled IPTABLES also but still the problem is coming.

    Can anyone please help me to resolve this issue?

    Thanks
     
  2. BCP-Kevin

    BCP-Kevin Registered

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    Hey darknez, have you submitted a technical support ticket with us? If not please go to your client area and send us a support ticket.

    Thank you
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    I'm not sure a license update would cause this behavior. Are you only unable to connect to the cPanel services, or is access to your server's IP address refused for any service?

    Thank you.
     
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