unable to copy an account from another server

crazyaboutlinux

Well-Known Member
Nov 3, 2007
939
1
66
Hi all,

I just trying copy an account from another server using copy an account with account password & got the below error please tell me how to move this ?

Main >> Transfers >> Copy an account from another server with account password

Code:
Copy account with account password
Attempting to copy starnuts from 209.40.192.181

Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server......0 backups found...Done
Starting the backup...Done
Waiting for backup to start...Done
Checking remote server for backups.....0 backups found.
Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
(Trace information follows for backup start request)...


(Trace information follows for initial backups)...


(Trace information follows for backups after request started)...


Failed to fetch cpmove file via cPanel XML-API.
Trying to fetch cpmove file via ftp+cgi!
Attempting to login as starnuts to 209.40.192.181 via ftp
Login ok
Uploading Htaccess
Uploading Wrapper
Uploading Dectector
Uploading Packager
Uploading Downloader
Uploading Killer
Chmoding scripts
Fetching http://209.40.192.181/~starnuts/cgi-bin/cpdownload/cpanelwrap.cgi?starnuts (0)[email protected] 1.1 while fetching url http://209.40.192.181//~starnuts/cgi-bin/cpdownload/cpanelwrap.cgi?starnuts
...............
Fetching http://209.40.192.181/cgi-bin/cpdownload/cpanelwrap.cgi?starnuts (0)[email protected] 1.1 while fetching url http://209.40.192.181//cgi-bin/cpdownload/cpanelwrap.cgi?starnuts
Unable to get uid of remote account...(trace information follows)...





Error while copying account...! Aborting Extraction
Thanks !
 

crazyaboutlinux

Well-Known Member
Nov 3, 2007
939
1
66
I recommend having our technical analysts take a closer look at this issue: http://tickets.cPanel.net/submit
thanks you David for your offer

I have resolved this issue myself

just generated back on their cPanel account >> then download it my local system>> then uploaded backup-domain.biz-5-11-2009.tar.gz file of one of the account[where i wish to move domain.com ] >> then copied it to home directory >> then run below command

/scripts/restorepkg domain
 

mzcorp

Member
Aug 14, 2010
7
0
51
Problem at transfering

I am getting following message when try to transfer (tried more than 100 times i think): :mad:

Attempting to copy technote from 74.53.168.188
Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server......0 backups found...Done
Starting the backup...Done
Waiting for backup to start...Done
Checking remote server for backups.....0 backups found.
Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
(Trace information follows for backup start request).../xml-api/cpanel?xmlin=<cpanelaction><apiversion>1</apiversion><module>Fileman</module><func>fullbackup</func></cpanelaction>
<cpanelresult>
<data>
<result>0</result>
<reason>Access denied</reason>
</data>
</cpanelresult>


(Trace information follows for initial backups)...<cpanelresult>
<data>
<result>0</result>
<reason>Access denied</reason>
</data>
</cpanelresult>


(Trace information follows for backups after request started)...<cpanelresult>
<data>
<result>0</result>
<reason>Access denied</reason>
</data>
</cpanelresult>


Failed to fetch cpmove file via cPanel XML-API.
Trying to fetch cpmove file via ftp+cgi!
Attempting to login as technote to 74.53.168.188 via ftp
FTP Login Failed


Your settings have been updated.
 

Infopro

Well-Known Member
May 20, 2003
17,076
524
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
From the error:
Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
Are backups enabled on the other rig? Can you use the Download or Generate a Full Web Site Backup tool from the Backups section of the cPanel account you're attempting to move?
 

umerkhokhar

Member
Apr 19, 2005
16
0
151
Pakistan
problem for restoring too

From the error:


Are backups enabled on the other rig? Can you use the Download or Generate a Full Web Site Backup tool from the Backups section of the cPanel account you're attempting to move?
I created there backup on other account, downloaded and try to restore it by creating this account on the new server but all times there comes following end line and does not give any confirmation, please check what is this:


Restoring files

backup-8.21.2010_05-42-43_technote/

backup-8.21.2010_05-42-43_technote/mysql.sql

backup-8.21.2010_05-42-43_technote/mm/

backup-8.21.2010_05-42-43_technote/sds2

backup-8.21.2010_05-42-43_technote/mms/

backup-8.21.2010_05-42-43_technote/meta/

backup-8.21.2010_05-42-43_technote/meta/mailserver

backup-8.21.2010_05-42-43_technote/meta/homedir_paths

backup-8.21.2010_05-42-43_technote/cron/

backup-8.21.2010_05-42-43_technote/proftpdpasswd

backup-8.21.2010_05-42-43_technote/shell

backup-8.21.2010_05-42-43_technote/homedir/

backup-8.21.2010_05-42-43_technote/nobodyfiles

backup-8.21.2010_05-42-43_technote/dnszones/

backup-8.21.2010_05-42-43_technote/dnszones/technote***.com.db

backup-8.21.2010_05-42-43_technote/suspended/

backup-8.21.2010_05-42-43_technote/addons

backup-8.21.2010_05-42-43_technote/quota

backup-8.21.2010_05-42-43_technote/userdata/

backup-8.21.2010_05-42-43_technote/userdata/technote***.com

backup-8.21.2010_05-42-43_technote/userdata/main

backup-8.21.2010_05-42-43_technote/psql/

backup-8.21.2010_05-42-43_technote/va/

backup-8.21.2010_05-42-43_technote/va/technote***.com

backup-8.21.2010_05-42-43_technote/bandwidth/

backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote

backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com

backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-peak.xml

backup-8.21.2010_05-42-43_technote/vf/

backup-8.21.2010_05-42-43_technote/vf/technote***.com

backup-8.21.2010_05-42-43_technote/ssldomain

backup-8.21.2010_05-42-43_technote/version

backup-8.21.2010_05-42-43_technote/sds

backup-8.21.2010_05-42-43_technote/interchange/

backup-8.21.2010_05-42-43_technote/sslcerts/

backup-8.21.2010_05-42-43_technote/shadow

backup-8.21.2010_05-42-43_technote/fp/

backup-8.21.2010_05-42-43_technote/fp/technote***.com:443.cnf

backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:80.cnf

backup-8.21.2010_05-42-43_technote/fp/technote***.com:80.cnf

backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:443.cnf

backup-8.21.2010_05-42-43_technote/fp/sites/

backup-8.21.2010_05-42-43_technote/fp/sites/www.technote***.com.conf

backup-8.21.2010_05-42-43_technote/fp/sites/technote***.com.conf

backup-8.21.2010_05-42-43_technote/vad/

backup-8.21.2010_05-42-43_technote/vad/technote***.com

backup-8.21.2010_05-42-43_technote/resellerconfig/

backup-8.21.2010_05-42-43_technote/resellerconfig/resellers-nameservers

backup-8.21.2010_05-42-43_technote/resellerconfig/resellers

backup-8.21.2010_05-42-43_technote/counters/

backup-8.21.2010_05-42-43_technote/suspendinfo/

backup-8.21.2010_05-42-43_technote/domainkeys/

backup-8.21.2010_05-42-43_technote/domainkeys/public/

backup-8.21.2010_05-42-43_technote/domainkeys/private/

backup-8.21.2010_05-42-43_technote/httpfiles/

backup-8.21.2010_05-42-43_technote/locale/

backup-8.21.2010_05-42-43_technote/cp/

backup-8.21.2010_05-42-43_technote/cp/technote

backup-8.21.2010_05-42-43_technote/mysql/

backup-8.21.2010_05-42-43_technote/mysql/horde.sql

backup-8.21.2010_05-42-43_technote/mysql/technote_wordpress.sql

backup-8.21.2010_05-42-43_technote/homedir.tar

backup-8.21.2010_05-42-43_technote/homedir_paths

backup-8.21.2010_05-42-43_technote/logs/

backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offset

backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log

backup-8.21.2010_05-42-43_technote/logs/technote***.com.bkup

backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log

backup-8.21.2010_05-42-43_technote/logs/technote***.com

backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offsetftpbytes

backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log.offset

backup-8.21.2010_05-42-43_technote/pds

backup-8.21.2010_05-42-43_technote/sslkeys/

backup-8.21.2010_05-42-43_technote/mma/

backup-8.21.2010_05-42-43_technote/mma/pub/

backup-8.21.2010_05-42-43_technote/mma/priv/

backup-8.21.2010_05-42-43_technote/

backup-8.21.2010_05-42-43_technote/mysql.sql

backup-8.21.2010_05-42-43_technote/mm/

backup-8.21.2010_05-42-43_technote/sds2

backup-8.21.2010_05-42-43_technote/mms/

backup-8.21.2010_05-42-43_technote/meta/

backup-8.21.2010_05-42-43_technote/meta/mailserver

backup-8.21.2010_05-42-43_technote/meta/homedir_paths

backup-8.21.2010_05-42-43_technote/cron/

backup-8.21.2010_05-42-43_technote/proftpdpasswd

backup-8.21.2010_05-42-43_technote/shell

backup-8.21.2010_05-42-43_technote/homedir/

backup-8.21.2010_05-42-43_technote/nobodyfiles

backup-8.21.2010_05-42-43_technote/dnszones/

backup-8.21.2010_05-42-43_technote/dnszones/technote***.com.db

backup-8.21.2010_05-42-43_technote/suspended/

backup-8.21.2010_05-42-43_technote/addons

backup-8.21.2010_05-42-43_technote/quota

backup-8.21.2010_05-42-43_technote/userdata/

backup-8.21.2010_05-42-43_technote/userdata/technote***.com

backup-8.21.2010_05-42-43_technote/userdata/main

backup-8.21.2010_05-42-43_technote/psql/

backup-8.21.2010_05-42-43_technote/va/

backup-8.21.2010_05-42-43_technote/va/technote***.com

backup-8.21.2010_05-42-43_technote/bandwidth/

backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote

backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com

backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-rate.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-peak.xml

backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-peak.xml

backup-8.21.2010_05-42-43_technote/vf/

backup-8.21.2010_05-42-43_technote/vf/technote***.com

backup-8.21.2010_05-42-43_technote/ssldomain

backup-8.21.2010_05-42-43_technote/version

backup-8.21.2010_05-42-43_technote/sds

backup-8.21.2010_05-42-43_technote/interchange/

backup-8.21.2010_05-42-43_technote/sslcerts/

backup-8.21.2010_05-42-43_technote/shadow

backup-8.21.2010_05-42-43_technote/fp/

backup-8.21.2010_05-42-43_technote/fp/technote***.com:443.cnf

backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:80.cnf

backup-8.21.2010_05-42-43_technote/fp/technote***.com:80.cnf

backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:443.cnf

backup-8.21.2010_05-42-43_technote/fp/sites/

backup-8.21.2010_05-42-43_technote/fp/sites/www.technote***.com.conf

backup-8.21.2010_05-42-43_technote/fp/sites/technote***.com.conf

backup-8.21.2010_05-42-43_technote/vad/

backup-8.21.2010_05-42-43_technote/vad/technote***.com

backup-8.21.2010_05-42-43_technote/resellerconfig/

backup-8.21.2010_05-42-43_technote/resellerconfig/resellers-nameservers

backup-8.21.2010_05-42-43_technote/resellerconfig/resellers

backup-8.21.2010_05-42-43_technote/counters/

backup-8.21.2010_05-42-43_technote/suspendinfo/

backup-8.21.2010_05-42-43_technote/domainkeys/

backup-8.21.2010_05-42-43_technote/domainkeys/public/

backup-8.21.2010_05-42-43_technote/domainkeys/private/

backup-8.21.2010_05-42-43_technote/httpfiles/

backup-8.21.2010_05-42-43_technote/locale/

backup-8.21.2010_05-42-43_technote/cp/

backup-8.21.2010_05-42-43_technote/cp/technote

backup-8.21.2010_05-42-43_technote/mysql/

backup-8.21.2010_05-42-43_technote/mysql/horde.sql

backup-8.21.2010_05-42-43_technote/mysql/technote_wordpress.sql

backup-8.21.2010_05-42-43_technote/homedir.tar

backup-8.21.2010_05-42-43_technote/homedir_paths

backup-8.21.2010_05-42-43_technote/logs/

backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offset

backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log

backup-8.21.2010_05-42-43_technote/logs/technote***.com.bkup

backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log

backup-8.21.2010_05-42-43_technote/logs/technote***.com

backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offsetftpbytes

backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log.offset

backup-8.21.2010_05-42-43_technote/pds

backup-8.21.2010_05-42-43_technote/sslkeys/

backup-8.21.2010_05-42-43_technote/mma/

backup-8.21.2010_05-42-43_technote/mma/pub/

backup-8.21.2010_05-42-43_technote/mma/priv/
 

freakmedia

Registered
Dec 18, 2009
4
0
51
i have the same issue
i have 2 cpanel license
one for vps and one for dedicated
on the vps license i reciave this error but on my dedicated i not have problem and transfer the files
 

dwaynecasey

Registered
Aug 22, 2012
1
0
1
cPanel Access Level
Website Owner
This sound like a possiblity that might work for me. Where did you run this script?

thanks you David for your offer

I have resolved this issue myself

just generated back on their cPanel account >> then download it my local system>> then uploaded backup-domain.biz-5-11-2009.tar.gz file of one of the account[where i wish to move domain.com ] >> then copied it to home directory >> then run below command

/scripts/restorepkg domain
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
In root SSH command line. All commands issued are going to be in a shell session.