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unable to copy an account from another server

Discussion in 'Data Protection' started by crazyaboutlinux, May 8, 2009.

  1. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Hi all,

    I just trying copy an account from another server using copy an account with account password & got the below error please tell me how to move this ?

    Main >> Transfers >> Copy an account from another server with account password

    Code:
    Copy account with account password
    Attempting to copy starnuts from 209.40.192.181
    
    Trying to fetch cpmove file via cPanel XML-API!
    Fetching current backups from remote server......0 backups found...Done
    Starting the backup...Done
    Waiting for backup to start...Done
    Checking remote server for backups.....0 backups found.
    Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
    (Trace information follows for backup start request)...
    
    
    (Trace information follows for initial backups)...
    
    
    (Trace information follows for backups after request started)...
    
    
    Failed to fetch cpmove file via cPanel XML-API.
    Trying to fetch cpmove file via ftp+cgi!
    Attempting to login as starnuts to 209.40.192.181 via ftp
    Login ok
    Uploading Htaccess
    Uploading Wrapper
    Uploading Dectector
    Uploading Packager
    Uploading Downloader
    Uploading Killer
    Chmoding scripts
    Fetching http://209.40.192.181/~starnuts/cgi-bin/cpdownload/cpanelwrap.cgi?starnuts (0)....@209.40.192.181......connected......receiving...Error 1.1 while fetching url http://209.40.192.181//~starnuts/cgi-bin/cpdownload/cpanelwrap.cgi?starnuts
    ...............
    Fetching http://209.40.192.181/cgi-bin/cpdownload/cpanelwrap.cgi?starnuts (0)....@209.40.192.181......connected......receiving...Error 1.1 while fetching url http://209.40.192.181//cgi-bin/cpdownload/cpanelwrap.cgi?starnuts
    Unable to get uid of remote account...(trace information follows)...
    
    
    
    
    
    Error while copying account...! Aborting Extraction
    
    
    Thanks !
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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  3. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    thanks you David for your offer

    I have resolved this issue myself

    just generated back on their cPanel account >> then download it my local system>> then uploaded backup-domain.biz-5-11-2009.tar.gz file of one of the account[where i wish to move domain.com ] >> then copied it to home directory >> then run below command

    /scripts/restorepkg domain
     
  4. mzcorp

    mzcorp Member

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    Problem at transfering

    I am getting following message when try to transfer (tried more than 100 times i think): :mad:

    Attempting to copy technote from 74.53.168.188
    Trying to fetch cpmove file via cPanel XML-API!
    Fetching current backups from remote server......0 backups found...Done
    Starting the backup...Done
    Waiting for backup to start...Done
    Checking remote server for backups.....0 backups found.
    Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
    (Trace information follows for backup start request).../xml-api/cpanel?xmlin=<cpanelaction><apiversion>1</apiversion><module>Fileman</module><func>fullbackup</func></cpanelaction>
    <cpanelresult>
    <data>
    <result>0</result>
    <reason>Access denied</reason>
    </data>
    </cpanelresult>


    (Trace information follows for initial backups)...<cpanelresult>
    <data>
    <result>0</result>
    <reason>Access denied</reason>
    </data>
    </cpanelresult>


    (Trace information follows for backups after request started)...<cpanelresult>
    <data>
    <result>0</result>
    <reason>Access denied</reason>
    </data>
    </cpanelresult>


    Failed to fetch cpmove file via cPanel XML-API.
    Trying to fetch cpmove file via ftp+cgi!
    Attempting to login as technote to 74.53.168.188 via ftp
    FTP Login Failed


    Your settings have been updated.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    From the error:
    Are backups enabled on the other rig? Can you use the Download or Generate a Full Web Site Backup tool from the Backups section of the cPanel account you're attempting to move?
     
  6. umerkhokhar

    umerkhokhar Member

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    problem for restoring too

    I created there backup on other account, downloaded and try to restore it by creating this account on the new server but all times there comes following end line and does not give any confirmation, please check what is this:


    Restoring files

    backup-8.21.2010_05-42-43_technote/

    backup-8.21.2010_05-42-43_technote/mysql.sql

    backup-8.21.2010_05-42-43_technote/mm/

    backup-8.21.2010_05-42-43_technote/sds2

    backup-8.21.2010_05-42-43_technote/mms/

    backup-8.21.2010_05-42-43_technote/meta/

    backup-8.21.2010_05-42-43_technote/meta/mailserver

    backup-8.21.2010_05-42-43_technote/meta/homedir_paths

    backup-8.21.2010_05-42-43_technote/cron/

    backup-8.21.2010_05-42-43_technote/proftpdpasswd

    backup-8.21.2010_05-42-43_technote/shell

    backup-8.21.2010_05-42-43_technote/homedir/

    backup-8.21.2010_05-42-43_technote/nobodyfiles

    backup-8.21.2010_05-42-43_technote/dnszones/

    backup-8.21.2010_05-42-43_technote/dnszones/technote***.com.db

    backup-8.21.2010_05-42-43_technote/suspended/

    backup-8.21.2010_05-42-43_technote/addons

    backup-8.21.2010_05-42-43_technote/quota

    backup-8.21.2010_05-42-43_technote/userdata/

    backup-8.21.2010_05-42-43_technote/userdata/technote***.com

    backup-8.21.2010_05-42-43_technote/userdata/main

    backup-8.21.2010_05-42-43_technote/psql/

    backup-8.21.2010_05-42-43_technote/va/

    backup-8.21.2010_05-42-43_technote/va/technote***.com

    backup-8.21.2010_05-42-43_technote/bandwidth/

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-peak.xml

    backup-8.21.2010_05-42-43_technote/vf/

    backup-8.21.2010_05-42-43_technote/vf/technote***.com

    backup-8.21.2010_05-42-43_technote/ssldomain

    backup-8.21.2010_05-42-43_technote/version

    backup-8.21.2010_05-42-43_technote/sds

    backup-8.21.2010_05-42-43_technote/interchange/

    backup-8.21.2010_05-42-43_technote/sslcerts/

    backup-8.21.2010_05-42-43_technote/shadow

    backup-8.21.2010_05-42-43_technote/fp/

    backup-8.21.2010_05-42-43_technote/fp/technote***.com:443.cnf

    backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:80.cnf

    backup-8.21.2010_05-42-43_technote/fp/technote***.com:80.cnf

    backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:443.cnf

    backup-8.21.2010_05-42-43_technote/fp/sites/

    backup-8.21.2010_05-42-43_technote/fp/sites/www.technote***.com.conf

    backup-8.21.2010_05-42-43_technote/fp/sites/technote***.com.conf

    backup-8.21.2010_05-42-43_technote/vad/

    backup-8.21.2010_05-42-43_technote/vad/technote***.com

    backup-8.21.2010_05-42-43_technote/resellerconfig/

    backup-8.21.2010_05-42-43_technote/resellerconfig/resellers-nameservers

    backup-8.21.2010_05-42-43_technote/resellerconfig/resellers

    backup-8.21.2010_05-42-43_technote/counters/

    backup-8.21.2010_05-42-43_technote/suspendinfo/

    backup-8.21.2010_05-42-43_technote/domainkeys/

    backup-8.21.2010_05-42-43_technote/domainkeys/public/

    backup-8.21.2010_05-42-43_technote/domainkeys/private/

    backup-8.21.2010_05-42-43_technote/httpfiles/

    backup-8.21.2010_05-42-43_technote/locale/

    backup-8.21.2010_05-42-43_technote/cp/

    backup-8.21.2010_05-42-43_technote/cp/technote

    backup-8.21.2010_05-42-43_technote/mysql/

    backup-8.21.2010_05-42-43_technote/mysql/horde.sql

    backup-8.21.2010_05-42-43_technote/mysql/technote_wordpress.sql

    backup-8.21.2010_05-42-43_technote/homedir.tar

    backup-8.21.2010_05-42-43_technote/homedir_paths

    backup-8.21.2010_05-42-43_technote/logs/

    backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offset

    backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log

    backup-8.21.2010_05-42-43_technote/logs/technote***.com.bkup

    backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log

    backup-8.21.2010_05-42-43_technote/logs/technote***.com

    backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offsetftpbytes

    backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log.offset

    backup-8.21.2010_05-42-43_technote/pds

    backup-8.21.2010_05-42-43_technote/sslkeys/

    backup-8.21.2010_05-42-43_technote/mma/

    backup-8.21.2010_05-42-43_technote/mma/pub/

    backup-8.21.2010_05-42-43_technote/mma/priv/

    backup-8.21.2010_05-42-43_technote/

    backup-8.21.2010_05-42-43_technote/mysql.sql

    backup-8.21.2010_05-42-43_technote/mm/

    backup-8.21.2010_05-42-43_technote/sds2

    backup-8.21.2010_05-42-43_technote/mms/

    backup-8.21.2010_05-42-43_technote/meta/

    backup-8.21.2010_05-42-43_technote/meta/mailserver

    backup-8.21.2010_05-42-43_technote/meta/homedir_paths

    backup-8.21.2010_05-42-43_technote/cron/

    backup-8.21.2010_05-42-43_technote/proftpdpasswd

    backup-8.21.2010_05-42-43_technote/shell

    backup-8.21.2010_05-42-43_technote/homedir/

    backup-8.21.2010_05-42-43_technote/nobodyfiles

    backup-8.21.2010_05-42-43_technote/dnszones/

    backup-8.21.2010_05-42-43_technote/dnszones/technote***.com.db

    backup-8.21.2010_05-42-43_technote/suspended/

    backup-8.21.2010_05-42-43_technote/addons

    backup-8.21.2010_05-42-43_technote/quota

    backup-8.21.2010_05-42-43_technote/userdata/

    backup-8.21.2010_05-42-43_technote/userdata/technote***.com

    backup-8.21.2010_05-42-43_technote/userdata/main

    backup-8.21.2010_05-42-43_technote/psql/

    backup-8.21.2010_05-42-43_technote/va/

    backup-8.21.2010_05-42-43_technote/va/technote***.com

    backup-8.21.2010_05-42-43_technote/bandwidth/

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-imap-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-pop3-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-smtp-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-http-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote***.com-all-rate.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-ftp-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-all-peak.xml

    backup-8.21.2010_05-42-43_technote/bandwidth/technote-http-peak.xml

    backup-8.21.2010_05-42-43_technote/vf/

    backup-8.21.2010_05-42-43_technote/vf/technote***.com

    backup-8.21.2010_05-42-43_technote/ssldomain

    backup-8.21.2010_05-42-43_technote/version

    backup-8.21.2010_05-42-43_technote/sds

    backup-8.21.2010_05-42-43_technote/interchange/

    backup-8.21.2010_05-42-43_technote/sslcerts/

    backup-8.21.2010_05-42-43_technote/shadow

    backup-8.21.2010_05-42-43_technote/fp/

    backup-8.21.2010_05-42-43_technote/fp/technote***.com:443.cnf

    backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:80.cnf

    backup-8.21.2010_05-42-43_technote/fp/technote***.com:80.cnf

    backup-8.21.2010_05-42-43_technote/fp/www.technote***.com:443.cnf

    backup-8.21.2010_05-42-43_technote/fp/sites/

    backup-8.21.2010_05-42-43_technote/fp/sites/www.technote***.com.conf

    backup-8.21.2010_05-42-43_technote/fp/sites/technote***.com.conf

    backup-8.21.2010_05-42-43_technote/vad/

    backup-8.21.2010_05-42-43_technote/vad/technote***.com

    backup-8.21.2010_05-42-43_technote/resellerconfig/

    backup-8.21.2010_05-42-43_technote/resellerconfig/resellers-nameservers

    backup-8.21.2010_05-42-43_technote/resellerconfig/resellers

    backup-8.21.2010_05-42-43_technote/counters/

    backup-8.21.2010_05-42-43_technote/suspendinfo/

    backup-8.21.2010_05-42-43_technote/domainkeys/

    backup-8.21.2010_05-42-43_technote/domainkeys/public/

    backup-8.21.2010_05-42-43_technote/domainkeys/private/

    backup-8.21.2010_05-42-43_technote/httpfiles/

    backup-8.21.2010_05-42-43_technote/locale/

    backup-8.21.2010_05-42-43_technote/cp/

    backup-8.21.2010_05-42-43_technote/cp/technote

    backup-8.21.2010_05-42-43_technote/mysql/

    backup-8.21.2010_05-42-43_technote/mysql/horde.sql

    backup-8.21.2010_05-42-43_technote/mysql/technote_wordpress.sql

    backup-8.21.2010_05-42-43_technote/homedir.tar

    backup-8.21.2010_05-42-43_technote/homedir_paths

    backup-8.21.2010_05-42-43_technote/logs/

    backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offset

    backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log

    backup-8.21.2010_05-42-43_technote/logs/technote***.com.bkup

    backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log

    backup-8.21.2010_05-42-43_technote/logs/technote***.com

    backup-8.21.2010_05-42-43_technote/logs/ftp.technote***.com-ftp_log.offsetftpbytes

    backup-8.21.2010_05-42-43_technote/logs/technote***.com-bytes_log.offset

    backup-8.21.2010_05-42-43_technote/pds

    backup-8.21.2010_05-42-43_technote/sslkeys/

    backup-8.21.2010_05-42-43_technote/mma/

    backup-8.21.2010_05-42-43_technote/mma/pub/

    backup-8.21.2010_05-42-43_technote/mma/priv/
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Was the account fully restored or not?
     
  8. mzcorp

    mzcorp Member

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    Not

    Account was not restored.
    Can you please guide me how i can transfer the domains from other server fully including db, files, emails etc.
     
  9. freakmedia

    freakmedia Registered

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    i have the same issue
    i have 2 cpanel license
    one for vps and one for dedicated
    on the vps license i reciave this error but on my dedicated i not have problem and transfer the files
     
  10. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    At the time of attempting the transfers, what is the full version number of WHM (for example: 11.27.52).
     
  11. dwaynecasey

    dwaynecasey Registered

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    This sound like a possiblity that might work for me. Where did you run this script?

     
  12. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    In root SSH command line. All commands issued are going to be in a shell session.
     
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