Unable to Copy Some Accounts with User Password

3clouds

Member
May 28, 2019
13
2
3
India
cPanel Access Level
Root Administrator
Hi Guys,

I am using Copy An Account From Another Server with an Account Password options to copy from reseller account.

I copied many accounts, but some accounts shows me error!
The error messages are below: (username and IP has been changed due to privacy & security)
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Trying to fetch cpmove file via cPanel API!
Fetching current backups from remote server …cPanel Login Failed: 403 Forbidden Access denied
Failed to fetch cpmove file via cPanel API.
Failed: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”. The “/usr/local/cpanel/scripts/getremotecpmove 1.1.1.1 username” command (process 1804377) reported error number 1 when it ended.:
--------------------

This is showing cPanel Login Failed: 403 Forbidden Access denied but I can login using same password on reseller servers user account. Also I can copy other accounts from same server but some account shows me the error.

Thanks
 

3clouds

Member
May 28, 2019
13
2
3
India
cPanel Access Level
Root Administrator
Hello GOT,

Thank you for your reply. I have root access as well. I copied some accounts too. But I don't know why some accounts refusing! Those accounts are not suspended. I didn't copied suspended account.

Thanks