Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to create feature list

Discussion in 'User Experience' started by Dan_, Feb 2, 2016.

  1. Dan_

    Dan_ Registered

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hi,

    We're having the following issue on a cPanel 54 server when trying to create a feature list as a reseller:

    [2016-02-02 14:07:53 +0000] info [xml-api] Invalid featurelist name provided: "hello" is invalid for reseller "reselleruser". [create_featurelist] version [1].

    We've tried running upcp and can't find any reason why this would be happening. It isn't just happening on a particular reseller, it happens on any.

    Thanks
     
    #1 Dan_, Feb 2, 2016
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,563
    Likes Received:
    42
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    Are your creating these for your reseller, or by the reseller directly?
    Are the creation attempts happening in the WHM UI, or via API calls?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelKenneth, Feb 2, 2016
  3. Dan_

    Dan_ Registered

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    They're happening when we create them for the reseller and when the reseller creates them.

    They're being created through the WHM UI, I just pulled that line from the cPanel logs at the time it happened.
     
    #3 Dan_, Feb 2, 2016
  4. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,563
    Likes Received:
    42
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    I did some investigation. Reseller owned feature lists must be named: reseller_featurelist.

    If my reseller name is 'ken' and I want to create a feature list named 'hello' then I must input 'ken_hello' in the feature list name field. Only root-enabled resellers are able to create feature lists that do not have a reseller name prefix. Feature lists without the reseller name prefix are considered global, available to all resellers on the system.

    I filed case CPANEL-4039 to have the UI clarified regarding the requirements.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelKenneth, Feb 2, 2016
    Last edited by a moderator: Feb 2, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Unable create feature
  1. thanhdung756

    Unable to create databases?

    thanhdung756, Jul 17, 2018, in forum: Database Discussion
    Replies:
    1
    Views:
    112
    cPanelLauren
    Jul 17, 2018
  2. Supeforce

    Unable to create new account

    Supeforce, Dec 27, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    310
    cPanelMichael
    Dec 27, 2017
  3. coffeeboyuk

    unable to create a database from mysql command line

    coffeeboyuk, Nov 16, 2017, in forum: Database Discussion
    Replies:
    17
    Views:
    1,300
    coffeeboyuk
    Dec 5, 2017
  4. Geo Grav

    Unable to create last ftp account

    Geo Grav, Nov 15, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    387
    cPWilliamL
    Nov 16, 2017
  5. electric

    Unable to create simple .php file for paper_lantern

    electric, Sep 5, 2017, in forum: cPanel Developers
    Replies:
    3
    Views:
    537
    cPanelKenneth
    Sep 6, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice