Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unable to create feature list

Discussion in 'User Experience' started by Dan_, Feb 2, 2016.

  1. Dan_

    Dan_ Registered

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hi,

    We're having the following issue on a cPanel 54 server when trying to create a feature list as a reseller:

    [2016-02-02 14:07:53 +0000] info [xml-api] Invalid featurelist name provided: "hello" is invalid for reseller "reselleruser". [create_featurelist] version [1].

    We've tried running upcp and can't find any reason why this would be happening. It isn't just happening on a particular reseller, it happens on any.

    Thanks
     
    #1 Dan_, Feb 2, 2016
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,512
    Likes Received:
    32
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    Are your creating these for your reseller, or by the reseller directly?
    Are the creation attempts happening in the WHM UI, or via API calls?
     
    #2 cPanelKenneth, Feb 2, 2016
  3. Dan_

    Dan_ Registered

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    They're happening when we create them for the reseller and when the reseller creates them.

    They're being created through the WHM UI, I just pulled that line from the cPanel logs at the time it happened.
     
    #3 Dan_, Feb 2, 2016
  4. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,512
    Likes Received:
    32
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    I did some investigation. Reseller owned feature lists must be named: reseller_featurelist.

    If my reseller name is 'ken' and I want to create a feature list named 'hello' then I must input 'ken_hello' in the feature list name field. Only root-enabled resellers are able to create feature lists that do not have a reseller name prefix. Feature lists without the reseller name prefix are considered global, available to all resellers on the system.

    I filed case CPANEL-4039 to have the UI clarified regarding the requirements.
     
    #4 cPanelKenneth, Feb 2, 2016
    Last edited by a moderator: Feb 2, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Unable create feature
  1. electric

    Unable to create simple .php file for paper_lantern

    electric, Sep 5, 2017, in forum: cPanel Developers
    Replies:
    3
    Views:
    99
    cPanelKenneth
    Sep 6, 2017
  2. Kevin856785

    Unable to create FTP account

    Kevin856785, Apr 30, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    185
    cPanelMichael
    May 2, 2017
  3. iack0901

    Unable to create add on domain in cPanel

    iack0901, Oct 8, 2016, in forum: General Discussion
    Replies:
    4
    Views:
    541
    cPanelMichael
    Oct 10, 2016
  4. mrwizard9k

    Unable to create DB in Cpanel or phpmyadmin

    mrwizard9k, Sep 1, 2016, in forum: Database Discussions
    Replies:
    12
    Views:
    759
    Infopro
    Sep 2, 2016
  5. wickedmx

    Unable to create a database issue

    wickedmx, May 15, 2016, in forum: Database Discussions
    Replies:
    5
    Views:
    1,685
    cPanelMichael
    Jul 5, 2016

Share This Page