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Unable to create feature list

Discussion in 'User Experience' started by Dan_, Feb 2, 2016.

  1. Dan_

    Dan_ Registered

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    Hi,

    We're having the following issue on a cPanel 54 server when trying to create a feature list as a reseller:

    [2016-02-02 14:07:53 +0000] info [xml-api] Invalid featurelist name provided: "hello" is invalid for reseller "reselleruser". [create_featurelist] version [1].

    We've tried running upcp and can't find any reason why this would be happening. It isn't just happening on a particular reseller, it happens on any.

    Thanks
     
    #1 Dan_, Feb 2, 2016
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Are your creating these for your reseller, or by the reseller directly?
    Are the creation attempts happening in the WHM UI, or via API calls?
     
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    #2 cPanelKenneth, Feb 2, 2016
  3. Dan_

    Dan_ Registered

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    They're happening when we create them for the reseller and when the reseller creates them.

    They're being created through the WHM UI, I just pulled that line from the cPanel logs at the time it happened.
     
    #3 Dan_, Feb 2, 2016
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    I did some investigation. Reseller owned feature lists must be named: reseller_featurelist.

    If my reseller name is 'ken' and I want to create a feature list named 'hello' then I must input 'ken_hello' in the feature list name field. Only root-enabled resellers are able to create feature lists that do not have a reseller name prefix. Feature lists without the reseller name prefix are considered global, available to all resellers on the system.

    I filed case CPANEL-4039 to have the UI clarified regarding the requirements.
     
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    #4 cPanelKenneth, Feb 2, 2016
    Last edited by a moderator: Feb 2, 2016
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