The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unable to create feature list

Discussion in 'User Experience' started by Dan_, Feb 2, 2016.

  1. Dan_

    Dan_ Registered

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hi,

    We're having the following issue on a cPanel 54 server when trying to create a feature list as a reseller:

    [2016-02-02 14:07:53 +0000] info [xml-api] Invalid featurelist name provided: "hello" is invalid for reseller "reselleruser". [create_featurelist] version [1].

    We've tried running upcp and can't find any reason why this would be happening. It isn't just happening on a particular reseller, it happens on any.

    Thanks
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,461
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    Are your creating these for your reseller, or by the reseller directly?
    Are the creation attempts happening in the WHM UI, or via API calls?
     
  3. Dan_

    Dan_ Registered

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    They're happening when we create them for the reseller and when the reseller creates them.

    They're being created through the WHM UI, I just pulled that line from the cPanel logs at the time it happened.
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,461
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    I did some investigation. Reseller owned feature lists must be named: reseller_featurelist.

    If my reseller name is 'ken' and I want to create a feature list named 'hello' then I must input 'ken_hello' in the feature list name field. Only root-enabled resellers are able to create feature lists that do not have a reseller name prefix. Feature lists without the reseller name prefix are considered global, available to all resellers on the system.

    I filed case CPANEL-4039 to have the UI clarified regarding the requirements.
     
    #4 cPanelKenneth, Feb 2, 2016
    Last edited by a moderator: Feb 2, 2016
Loading...
Similar Threads - Unable create feature
  1. kecoak
    Replies:
    4
    Views:
    109
  2. Bashed
    Replies:
    1
    Views:
    235

Share This Page