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Unable to create FTP account

Discussion in 'General Discussion' started by Kevin856785, Apr 30, 2017.

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  1. Kevin856785

    Kevin856785 Registered

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    Hi,

    I have recently run into this error when attempting to create an ftp account on our server.

    Error - (XID bdmve4) queueprod isn't running? at /usr/local/cpanel/Cpanel/TaskQueue/Manager.pm line 150

    Does anyone know what is causing this?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Can you try restarting the queueprocd service and verify if the issue persists? EX:

    Code:
    /scripts/restartsrv_queueprocd
    Thank you.
     
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