Unable to create FTP account

K

Kevin856785

Registered
Apr 30, 2017
1
0
1
Australia
cPanel Access Level
Root Administrator
Hi,

I have recently run into this error when attempting to create an ftp account on our server.

Error - (XID bdmve4) queueprod isn't running? at /usr/local/cpanel/Cpanel/TaskQueue/Manager.pm line 150

Does anyone know what is causing this?
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,256
463
Hello,

Can you try restarting the queueprocd service and verify if the issue persists? EX:

Code: 
/scripts/restartsrv_queueprocd
Thank you.
 
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