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Unable to create last ftp account

Discussion in 'General Discussion' started by Geo Grav, Nov 15, 2017.

  1. Geo Grav

    Geo Grav Member

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    Location:
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    We have recently experienced the following where the last ftp account can't be created.

    Some experimenting suggests that it may occur when you hit as we saw this when we hit 12/15.

    Server details:

    cPanel Version 68.0 (build 13)
    Apache Version 2.4.29
    PHP Version 5.4.45
    Architecture x86_64
    Operating System linux
    Perl Version 5.10.1

    Server is running Centos 6.9.

    See attachment:

    upload_2017-11-16_9-50-30.png
     
  2. cPWilliamL

    cPWilliamL cP Technical Analyst II
    Staff Member

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    Hi,

    To be clear, you're saying that the error is being shown before you reach the limit? You can verify the limit as below:
    Code:
    whmapi1 accountsummary user=$user|grep maxftp
    I've tried to replicate this in my test server, but was unable to. If you are seeing this error without actually using that many FTP accounts, please open a ticket so we can review the issue.

    Thanks,
     
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