unable to create mailing list from cpanel

[its_me]

Hello

I am unable to create mailing list from cpanel it's giving following error

Mailing List Created

Unable to create xxxxx mailing list.

We tried /scripts/reinstallmailman but it's not working.

Any help is appreciated.

Thank you

Regards!
Its_me

 

[Zishan]

Have you checked cPanel error log /usr/local/cpanel/logs/error_log and mailman error log /usr/local/cpanel/3rdparty/mailman/logs/error for any errors when you try to create a mailing list?

 

[its_me]

Hello

We did checked cpanel error logs and it is giving following logs
--------------------------------------------------------------------
File "/usr/local/cpanel/bin/cp_mailman2", line 47, in ?
raise SystemExit(main(sys.argv))
File "/usr/local/cpanel/bin/cp_mailman2", line 31, in main
file=open('/usr/local/cpanel/3rdparty/mailman/lists/' + list + '_' + domain + '/config.pck','r')
IOError: [Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/lists/listname/config.pck'
-----------------------------------------------------------------------

Thank you

 

[ravibagul]

Fix:

#mv /usr/local/cpanel/3rdparty/mailman /usr/local/cpanel/3rdparty/mailman_bak

#/scripts/reinstallmailman

Then move all mailing lists from /usr/local/cpanel/3rdparty/mailman_bak/lists to /usr/local/cpanel/3rdparty/mailman/lists (This is new installation)

this will fix each problem with mailman.

 

[mak_the_admin]

Hello,

I tried it but still facing the same issue.