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Unable to Create New Packages

Discussion in 'General Discussion' started by giridhari, Sep 7, 2009.

  1. giridhari

    giridhari Registered

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    Hello,

    I bought reseller account. I'm unable to create a new package when clicked on "Add packages". Can anyone tell me how to create a new package in WHM panel ?

    And so I'm unable to create new accounts also..

    Please help me soon
     
  2. MattCurry

    MattCurry Well-Known Member

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    Hello,

    I am very sorry to hear you are having trouble, I would need a bit more information. Was there an error output? If there isn't really anymore information you can give me, you may want to open a ticket via the link at the bottom of my post.

    Thank you,
    Matthew Curry
     
  3. thewebhosting

    thewebhosting Well-Known Member

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    Is there any error message are you receiving?

    To create the new package, you will have to login to your WHM --> Add Package. Once you create the package you can create the account from WHM --> Create New Account from Account Functions section.
     
  4. giridhari

    giridhari Registered

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    This is the error

    Add Package

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  5. logicsupport

    logicsupport Well-Known Member

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    Login to WHM (as root) >Go to tweak settings >

    Search for the option :

    The maximum memory a cPanel process can use before it is killed off (in megabytes). Values less than 256 megabytes can not be specified. A value of "0" will disable the memory limits.

    Increase the memory .
     
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