Unable to create support ticket

[RyanR]

Hi,

I'm currently unable to login to the support center to open a ticket... If I login it just redirects me to a page that throws "ERR_TOO_MANY_REDIRECTS". On some sites refreshing manually sometimes fixes it but for cPanel it doesn't work

If I refresh it takes me to cPanel ID and then if I refresh again it takes me to cPanel ID

I get the same issue when opening a ticket via WHM too... not sure whats going wrong but I need to be able to open a support ticket

Hopefully cPRex can help find a solution!

 

[cPRex]

Hey there! I haven't heard of any issues with the support system today, and I'm not seeing any trouble at this moment. Were you able to try a different browser to see if that may be the issue?

If that doesn't resolve the problem, please email [email protected] and we can do more investigation there.