Unable to create trash folder

If you're an end-user you're probably going to need to ask your hosting provider to help. They may be able to increase your disk quota temporarily so you can sort that out. Alternatively, you could remove some of the files within the actual account while you do that.

 

This is not a cPanel error.

When you delete mail via IMAP, it is moved to a special folder. If that folder does not exist, the mail program will try and create it.

It's simply the case that if your account doesn't have enough free disk space, the folder cannot be created.

As Chirpy said, deleting some other files from within your account would increase the amount of free disk space and that should allow you to delete messages.

If you don't want to delete anything permanently, just move some files from your public_html folder to your computer, delete your mail, and then move them back again. That seems simple enough.

If you don't feel capable of doing this, you'd need to contact your hosting provider.

 

How about simply using outlook(express) to pull the mail from the account thus freeing up the used disk space? e-mail shouldn't be used as a document storage solution anyway.

-D-

 

Well, indeed using POP to access the mail using any client would be a viable option.

As for using 'email' to permanently store data - that's generally the whole point of IMAP!

 

While I understand what IMAP is, this is a prime example of why "I" think it is a bad idea. Not everyone is going to like every technology and that goes for IMAP as well.

-D-