Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to delete a no domain hosting account

Discussion in 'General Discussion' started by moleno, Feb 19, 2013.

  1. moleno

    moleno Active Member

    Joined:
    Jan 31, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I am facing a strange issue. one of my client created a hosting account without domain. Now the problem is I am unable to terminate it.

    every time it shows "not a valid domain" .

    Any one please help me .
     
  2. PlotHost

    PlotHost Well-Known Member

    Joined:
    Apr 29, 2011
    Messages:
    255
    Likes Received:
    2
    Trophy Points:
    68
    Location:
    Romania
    cPanel Access Level:
    Root Administrator
    Twitter:
    He created a cpanel account without a domain name ? Strange ..
    The account has a username ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. moleno

    moleno Active Member

    Joined:
    Jan 31, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Yes, only user name is there but no domain.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,886
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Check the cPanel user file for this account:

    Code:
    # /var/cpanel/users/$username
    Look for the "DNS=" line. It's likely going to be empty. Insert the domain name that was associated with this account, save the file, and then run:

    Code:
    # /scripts/updateuserdomains
    If you need to determine the domain name used during account creation, search for the username in /var/cpanel/accounting.log. EX:

    Code:
    # grep username /var/cpanel/accounting.log
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice