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Unable to delete a no domain hosting account

Discussion in 'General Discussion' started by moleno, Feb 19, 2013.

  1. moleno

    moleno Active Member

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    I am facing a strange issue. one of my client created a hosting account without domain. Now the problem is I am unable to terminate it.

    every time it shows "not a valid domain" .

    Any one please help me .
     
  2. PlotHost

    PlotHost Well-Known Member

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    Twitter:
    He created a cpanel account without a domain name ? Strange ..
    The account has a username ?
     
  3. moleno

    moleno Active Member

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    Yes, only user name is there but no domain.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Check the cPanel user file for this account:

    Code:
    # /var/cpanel/users/$username
    Look for the "DNS=" line. It's likely going to be empty. Insert the domain name that was associated with this account, save the file, and then run:

    Code:
    # /scripts/updateuserdomains
    If you need to determine the domain name used during account creation, search for the username in /var/cpanel/accounting.log. EX:

    Code:
    # grep username /var/cpanel/accounting.log
    Thank you.
     
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