Unable to establish master SSH connection Rsync Error

efuzone

Well-Known Member
Mar 17, 2011
76
0
56
cPanel Access Level
Root Administrator
Hello,

I have installed rsync in both servers, I have also added IP in CSF, to my other 2 servers I have added rsync with same settings but in one server when i am adding settings I am getting error.

Error: Validation for transport “Data 1” failed: Can't ssh to data.domain.com: unable to establish master SSH connection: bad password or master process exited unexpectedly at /usr/local/cpanel/Cpanel/Transport/Files/Rsync.pm line 260.
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,112
661
263
Houston
cPanel Access Level
DataCenter Provider
Hi @efuzone

Does this server experience the issue have any differences to the other two? There is an improvement case open for the way that we handle rsync as it's requiring full shell access as well as some interactive shell commands. The case ID for that is CPANEL-21358

We're noticing issues on NAS and Synology systems especially. We also have a thread open on this already which we will provide updates to when the issue is resolved. You can find it here: In Progress - [CPANEL-21358] Unable to validate rsync backup destination

Thanks!
 
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