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Unable to establish master SSH connection Rsync Error

Discussion in 'Data Protection' started by efuzone, Mar 3, 2019.

  1. efuzone

    efuzone Well-Known Member

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    Hello,

    I have installed rsync in both servers, I have also added IP in CSF, to my other 2 servers I have added rsync with same settings but in one server when i am adding settings I am getting error.

    Error: Validation for transport “Data 1” failed: Can't ssh to data.domain.com: unable to establish master SSH connection: bad password or master process exited unexpectedly at /usr/local/cpanel/Cpanel/Transport/Files/Rsync.pm line 260.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @efuzone

    Does this server experience the issue have any differences to the other two? There is an improvement case open for the way that we handle rsync as it's requiring full shell access as well as some interactive shell commands. The case ID for that is CPANEL-21358

    We're noticing issues on NAS and Synology systems especially. We also have a thread open on this already which we will provide updates to when the issue is resolved. You can find it here: In Progress - [CPANEL-21358] Unable to validate rsync backup destination

    Thanks!
     
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    #2 cPanelLauren, Mar 5, 2019
    Last edited: Mar 5, 2019
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