Unable to find an address in Horde

Brenda101

Registered
Aug 4, 2015
2
0
1
Australia
cPanel Access Level
Website Owner
I haven't used one of the address books I have in Horde for sometime. However I just went in to amend the address book and am unable to find it. I have clicked on Address Book at the top and can't find any of the address books I have set up. All it is showing is "Address Book of xyz", xyz being my login name.

Can anyone help me please? If my address book has disappeared I have a huge problem.

Many thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Could you consult with your hosting provider so they can take a closer look and determine why your address books are no longer available? You won't be able to investigate the issue or restore a backup of your address books without root access to the system.

Thank you.
 

Brenda101

Registered
Aug 4, 2015
2
0
1
Australia
cPanel Access Level
Website Owner
Thanks so much Michael. I had thought nobody was going to answer so did a bit more research and approached my provider. Initially they told me the address book couldn't be retrieved then when I responded that I believed it was because of an error caused by an upgrade to Horde they changed their minds and found it for me! Shows you shouldn't ever just take No for an answer from a provider.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
I'm happy to see the issue was resolved. Thank you for updating us with the outcome.