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Unable to find disk usage as a reseller

Discussion in 'General Discussion' started by BlueSteam, Nov 20, 2016.

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  1. BlueSteam

    BlueSteam Well-Known Member

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    Hello,

    It seems the latest version of cPanel has removed the ability to see how much disk space my reseller account is using??

    It used to be on the create account page but it is no longer there. I have opened a ticket with my host but they also can't find it. They say that it just seems to have been removed by cPanel in one the recent updates.

    Has anyone got some advice for me on how to see it?

    Thanks
    Brett
     
  2. BlueSteam

    BlueSteam Well-Known Member

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    34 views and not one person can tell me where to find the disk usage of a reseller in the new version of cPanel??

    This is very odd indeed!!!
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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  4. BlueSteam

    BlueSteam Well-Known Member

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    The documentation is of no use. That's why I started the thread. I am a reseller and not logged in as root. Either the reseller option has not been added to my account or resellers are not able to see the reseller option.

    What am I missing?
     
    #4 BlueSteam, Nov 22, 2016
    Last edited: Nov 22, 2016
  5. BlueSteam

    BlueSteam Well-Known Member

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    Ok, it has been determined that my host did not enable the reseller option on my account and that is why I could not see the details.
     
    Infopro likes this.
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Thanks for the update.
     
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