Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to find out which user owns the parked domain

Discussion in 'General Discussion' started by Webfreak, Oct 27, 2006.

  1. Webfreak

    Webfreak Registered

    Nov 21, 2004
    Likes Received:
    Trophy Points:
    Uitenhage, Eastern Cape, South-Africa
    Hi there
    I hope someone can help me... :)

    I want to unpark a domain but each time I use this function in WHM I get the message:
    Unable to find out which user owns the parked domain...

    I tried unparking others as well, get the same message. I tried as root and as the reseller account.

    The server config is:
    WHM 10.8.0
    cPanel 10.9.0-S35
    CentOS 4.4 i686 - WHM X v3.1.0

    Does anyone know what is causing this problem and how to fix it?

    Thanks in advance!

    Conquer the Hurdle
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. Spiral

    Spiral BANNED

    Jun 24, 2005
    Likes Received:
    Trophy Points:
    Manually unpark the domain ...

    I would grep the /var/cpanel/users folders for the domain
    that you are looking for and remove it from the user file in
    question (this will also tell you who owns the domain).

    Remove the domain entry from /etc/named.conf and
    the cooresponding .db file from /var/named and restart
    your bind server.

    Remove the virtual host or ServerAlias (whichever is applicable)
    from the /etc/httpd/conf/httpd.conf file and restart Apache

    Remove files with that domain name as the filename from
    /etc/valiases, /etc/vdomainaliases, and /etc/vfilters.

    If the domain is in /etc/localdomains or /etc/remotedomains then remove
    it from those files as well. Same goes for /etc/userdomains

    This should pretty much wipe out the domain and you can re-add it whatever
    account you wish if that is want you want to do or just leave it gone!
    #2 Spiral, Oct 27, 2006
    Last edited: Oct 27, 2006
  3. ZeusChicago

    ZeusChicago Active Member

    Oct 9, 2005
    Likes Received:
    Trophy Points:
    :D Excellent. This worked perfectly!

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice