Unable to ftp after upgrade to 11.44.0 (build 12)

digital_eric

Registered
Jun 18, 2014
2
0
1
cPanel Access Level
Root Administrator
Upgraded to version 11.44.0 today. Can not ftp to the server either through cpanel or an external client. Any suggestions of what to look to ftp files again?
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,481
35
208
cPanel Access Level
DataCenter Provider
Hello digital_eric,

Would you please open a ticket so we can help you troubleshoot this using the link in my signature.

Thanks
 

digital_eric

Registered
Jun 18, 2014
2
0
1
cPanel Access Level
Root Administrator
A bit of additional information. I did find the ftp service in the control panel and restarted the service. The ftp service appears to be running. Attempting to download a file through cpanel appears to succeed, however no file actually arrives on disk. The user is one of the special users. No path is defined for ftp for this user.

- - - Updated - - -

ok, will do.