Unable to get emails for support tickets after Migration

[email protected]

Registered
Jul 17, 2019
1
0
1
Hyderabad
cPanel Access Level
Root Administrator
After completion of my server migration, suddenly i am not getting any replies for the tickets that were getting replied by support team.
however, i am getting automated mails like rating the support, ticket id etc., but not getting the replies from support team
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

I'm happy to take a look at this for you. Can you share your ticket number?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
After completion of my server migration, suddenly i am not getting any replies for the tickets that were getting replied by support team.
however, i am getting automated mails like rating the support, ticket id etc., but not getting the replies from support team
Hello,

Just following-up here. Were you able to receive a response? If not, feel free to share one of your ticket numbers here and I'll take a closer look.

Thanks!