SOLVED Unable to install any options using easyapache4

otakudes

Member
Jun 19, 2020
23
4
3
USA
cPanel Access Level
Website Owner
I have a couple sites running cPanel 98.0.6 and suPHP. One site won't let me upgrade to php 8. Actually, it won't let me install anything using easyapache4. I think there is something wrong with my easyapache. Is there a way to remove it and reinstall it or force it to upgrade?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,494
1,009
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Root Administrator
What @kodeslogic said - we would need some type of error, either from the EasyApache 4 interface in WHM, or from the main log at /usr/local/cpanel/logs/error_log in order to get you better details on how to fix this.

Since you have root access to the server you're also welcome to submit a ticket to our support team at any time so we can check the issue directly on the system.
 

otakudes

Member
Jun 19, 2020
23
4
3
USA
cPanel Access Level
Website Owner
There are no error messages. Say if I select a feature to install like PHP 8.0 but it could be anything, it won't do anything. When I try to provision it, it says nothing will be installed and no changes will be made. If if try to removed something, say PHP 7.3. I will do it, I've looked in the error log and nothing shows up that I can see.

Screen Shot 2021-08-30 at 15.06.05.png
Screen Shot 2021-08-30 at 15.07.46.png
 

otakudes

Member
Jun 19, 2020
23
4
3
USA
cPanel Access Level
Website Owner
cPanel CS was kind enough to solve my problem. I didn't follow all the steps to uninstall Imunify which created multiple versions of easyapache on my server. CS provided this page as a solution: