I have a couple sites running cPanel 98.0.6 and suPHP. One site won't let me upgrade to php 8. Actually, it won't let me install anything using easyapache4. I think there is something wrong with my easyapache. Is there a way to remove it and reinstall it or force it to upgrade?
What @kodeslogic said - we would need some type of error, either from the EasyApache 4 interface in WHM, or from the main log at /usr/local/cpanel/logs/error_log in order to get you better details on how to fix this.
Since you have root access to the server you're also welcome to submit a ticket to our support team at any time so we can check the issue directly on the system.
Since you have root access to the server you're also welcome to submit a ticket to our support team at any time so we can check the issue directly on the system.
There are no error messages. Say if I select a feature to install like PHP 8.0 but it could be anything, it won't do anything. When I try to provision it, it says nothing will be installed and no changes will be made. If if try to removed something, say PHP 7.3. I will do it, I've looked in the error log and nothing shows up that I can see.
Thanks for the additional details. Are you able to run the following commands on the server?
If not, that could indicate an issue with Yum itself on the system.
Code:
yum clean all
yum updateI think at this point it would be best if we looked at the system as it seems there is an issue specific to the EasyApache tools. Could you please submit a ticket and then post the number here so I can follow along?
cPanel CS was kind enough to solve my problem. I didn't follow all the steps to uninstall Imunify which created multiple versions of easyapache on my server. CS provided this page as a solution:
support.cpanel.net
How to ensure all EasyApache 4 packages are from the same provider
Introduction After installing or removing a provider of EasyApache 4 packages such as CloudLinux or Imunify360, it may be necessary to replace the packages from the old provider with the packages...
I can confirm that this solution worked for me as well.cPanel CS was kind enough to solve my problem. I didn't follow all the steps to uninstall Imunify which created multiple versions of easyapache on my server. CS provided this page as a solution:
How to ensure all EasyApache 4 packages are from the same provider
Introduction After installing or removing a provider of EasyApache 4 packages such as CloudLinux or Imunify360, it may be necessary to replace the packages from the old provider with the packages...