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Unable to install GuestBook

Discussion in 'General Discussion' started by Tapan, Aug 2, 2005.

  1. Tapan

    Tapan Well-Known Member

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    Hello,

    When one of my customers tried to install Advanced GuestBook he gets an error. When i tried i got this:


    Warning: mysql_connect(): Access denied for user: 'root@localhost' (Using password: NO) in /home/aliensda/public_html/test123/pkg/lib/mysql.class.php on line 30
    Connection Error
    --------------------------------------------------------------------------------

    MySQL Error : Connection Error
    Error Number: 1045 Access denied for user: 'root@localhost' (Using password: NO)
    Date : Tue, August 2, 2005 06:57:18
    IP : 59.144.240.216
    Browser : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
    Referer : http://www.aliensdanceclub.com/test123/
    PHP Version : 4.3.11
    OS : Linux
    Server : Apache/1.3.33 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.3.11 FrontPage/5.0.2.2635 mod_ssl/2.8.22 OpenSSL/0.9.7a
    Server Name : www.aliensdanceclub.com



    Whats the problem ?

    Thanks.
     
  2. mydomain

    mydomain Well-Known Member

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    The same thing is happening on 3 servers we run, unable to install Advanced Guestbook from cPanel.

    In the user's cpanel area it gives the message : "There was a problem with the Install" - it creates a pkg folder but doesnt install the guestbook. If you go to the directory created as part of the failed install it gives the error stated above.

    Does anyone know why this is happening and how to resolve the issue ?

    TIA
     
    #2 mydomain, Mar 19, 2006
    Last edited: Mar 19, 2006
  3. Shrek

    Shrek Active Member

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    I have 4 servers with same problem so I am getting in on this thread.
     
  4. Shrek

    Shrek Active Member

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