Unable to load root directory for viewing

CodeMechanic

Registered
Mar 7, 2016
3
0
1
Canada
cPanel Access Level
Root Administrator
Hi all,

I am relatively new to CPanel and WHM so please bare with me :).

I am using WHM and I setup CPanel:

Issue:

Whenever I try to go to the root of CPanel to see the directory listing. It says, "You are not the owner of this website"? (I followed instructions on how to upload a Wordpress website into CPanel.

I've installed the Wordpress site in another installation of CPanel without error a few times.

I can FTP to the root folder and see everything, but when I try to go directly it does not work at all.

I don't know if it is a setting or something else I've missed but the site is not my issue. My issue is that I cannot navigate to the root directory of public_html. I believe if i resolve that issue I can resolve my site issue as well.

If you need any more information please let me know.

Thank you for your help in advance.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Whenever I try to go to the root of CPanel to see the directory listing. It says, "You are not the owner of this website"? (I followed instructions on how to upload a Wordpress website into CPanel.
Hello :)

Could you attach a screenshot of this so we can get a better idea of the issue you are facing?

Thank you.
 

CodeMechanic

Registered
Mar 7, 2016
3
0
1
Canada
cPanel Access Level
Root Administrator
Hello,

I have attached the screen capture of the error I keep receiving. I was in a little hurry yesterday so perhaps I should elaborate a little more.

I have pointed my GoDaddy domain to my CPanel as well. (I don't know if this aids in solving the issue or not but just a tidbit of information)

At one point I kept receiving a DNS error but that went away and was replaced with this. I feel like I might of messed up the installation perhaps? Or maybe it's just some small setting that I am over looking. I feel like such a noob lol :(.

Thank you for your help.
 

Attachments

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Check to ensure the domain name resolves to the same IP address that it's assigned in Web Host Manager. Also, try viewing the page in another browser to ensure it's not cached data you are viewing.

Thank you.
 

CodeMechanic

Registered
Mar 7, 2016
3
0
1
Canada
cPanel Access Level
Root Administrator
Hello,

Are you talking about that the domain from GoDaddy is pointing correctly at the IP address of the server itself? I will double check that, perhaps I set it in the wrong place on WHM?

Thank you.