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Unable to log into webmail and cpanel

Discussion in 'E-mail Discussions' started by xanadu, Mar 9, 2014.

  1. xanadu

    xanadu Registered

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    We have a number of VPS servers and we can log into webmail or cpanel by simply pointing the browser to mydomain.com/webmail or mydomain.com/cpanel. On a recently installed new VPS we get an error in chrome browser which reads in part ' This is probably not the site you are looking for. You attempted to reach mydomain.com but you actually reached a server identifying itself as newVPS.server.com.

    We can log into boyth services by either the IP of the server or directly via the server name e.g. https://newvps.server.com/webmail.

    Any clues, I have exhausted what little knowledge I have.

    Thanks
    X
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's normal to see a SSL certificate for the hostname of the server. It's what configured by default for the cPanel/WHM/Webmail service via:

    "WHM Home » Service Configuration » Manage Service SSL Certificates"

    You can modify the redirection settings under the "Redirection" tab in "WHM Home » Server Configuration » Tweak Settings" so that access requests are redirected to the hostname or SSL certificate name by default.

    Thank you.
     
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