virtualu

Registered
Nov 21, 2019
3
0
1
USA
cPanel Access Level
Website Owner
Hey guys. So I'm a newbie to Cpanel. I did not set up Cpanel, another admin did and he is long gone. I am trying to log into WHM with every known log in I have and I am not getting any luck. I keep getting "The log in is invalid" I do not know what else to do. Can anyone help?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,257
313
Houston
Hello,

If you only have access to cPanel you'll want to be logging in at the cPanel UI not WHM:

https://domain.tld/cpanel
or
https://<IPADDRESS>:2083

You should have a username and password if it doesn't work, you'll need to contact your hosting provider for further assistance.