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Unable to login Cpanel

Discussion in 'General Discussion' started by yonienjcn, Jun 29, 2011.

  1. yonienjcn

    yonienjcn Registered

    Jun 29, 2011
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    Installed cPanel with the Centos (downloaded from official site) on internal server with two internal IP (,, the installation is successful.

    But when I try to access the cpanel from and, both of them are giving me error message: Unable to connect.

    When I try to access without port number, I get "If you feel you have reached this page in error, please contact the web site owner"

    Anybody can help me to login???

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello :)

    First, you should ensure that cPanel is active on port 2083. You can use the following command to check this:

    # netstat -lnp | grep :2083
    The output should look close to this:
    [~]# netstat -lnp | grep :2083
    tcp        0      0      *                   LISTEN      32655/cpsrvd - wait 
    If that's normal, you should check to see if you have any firewall rules that could be blocking access to cPanel. The following post contains useful information regarding which ports should be open in your firewall when using cPanel:

    Getting the most out of your system's firewall

    Thank you.
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