SOLVED Unable to login to cpanel Internal Server Error 500

[alsorory]

when i login to cpanel i get this error
Internal Server Error
500
Internal Error
cpsrvd Server

Here is the error_log

[2020-12-03 00:25:10 +0100] warn [cpaneld] The subprocess (cpanel (cpanel)) exited with an error (ID 7280544427 49457): at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 262.
Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HA SH(0x3816870)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 237
Cpanel::Server::Handlers::SubProcess::_shutdown_failed_subprocess(Cpanel::Server::Handlers::SubProcess= HASH(0x3816870)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 83
Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x3816870), "su bprocess_name", "cpanel (cpanel)", "subprocess_read_handle", GLOB(0x35bdee8), "subprocess_write_handle", GLOB(0 x3816930), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7487
cpanel::cpsrvd::cpHandler("app", "cpanel", "document", "./frontend/paper_lantern/index.html") called at cpsrvd.pl line 2801
cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 2030
cpanel::cpsrvd::dodoc(HASH(0x13cc7e0)) called at cpsrvd.pl line 1725
cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 1104
cpanel::cpsrvd::script() called at cpsrvd.pl line 432
[2020-12-03 00:25:10 +0100] info [cpaneld] Internal Server Error: "GET /cpsess4464348920/frontend/paper_lantern /index.html?login=1&post_login=2192734390556 HTTP/1.1" 500 Internal Error (ID 728054442749457)

 

[cPRex]

Hey there! Sorry to hear about these issues with the cPanel interface. When this happens I like to force an update to the server just to make sure all the files are in place on the system. You can do that with the following command:

/scripts/upcp --force

Can you try that and see if that gets things working?

 

[alsorory]

Hey there! Sorry to hear about these issues with the cPanel interface. When this happens I like to force an update to the server just to make sure all the files are in place on the system. You can do that with the following command:

/scripts/upcp --force

Can you try that and see if that gets things working?

thank you, yes it has fixed by using this code /scripts/upcp --force

Thank you

 

[cPRex]

Great - I'm glad that's all it took and things are working now!