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Unable to login to cPanel

Discussion in 'General Discussion' started by suzna, May 9, 2018.

  1. suzna

    suzna Registered

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    I cant access to my cpanel.the message is invalid login.... my website is [removed] and the username is [removed. Somebody can help?
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hello @suzna

    It sounds like your password is incorrect. If you have just cPanel access I would suggest contacting your provider for assistance.

    Thanks!
     
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  3. Anshul Kashyap

    Anshul Kashyap Registered

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    I bought a hosting service from HostGator. And just after, I got an email containing the username, password, and link to the panel. Without wasting my time, I clicked on the link and fill my username and password details by copy paste.
    Then I clicked login button and it is showing me massage " Login is invalid" again and again. Please help me I am frustrated.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @Anshul Kashyap

    To resolve this you need to contact your provider, especially if you're using the username/password they provided to you. We can't help you get access to the server, especially if you don't have the correct username/password combo.
     
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