Anshul Kashyap

Registered
Nov 9, 2018
1
0
1
Bareilly
cPanel Access Level
Website Owner
I bought a hosting service from HostGator. And just after, I got an email containing the username, password, and link to the panel. Without wasting my time, I clicked on the link and fill my username and password details by copy paste.
Then I clicked login button and it is showing me massage " Login is invalid" again and again. Please help me I am frustrated.
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,266
1,304
363
Houston
Hi @Anshul Kashyap

To resolve this you need to contact your provider, especially if you're using the username/password they provided to you. We can't help you get access to the server, especially if you don't have the correct username/password combo.