The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unable to login to mailbox using Blackberry on Dovecot

Discussion in 'E-mail Discussions' started by TapanB, Aug 23, 2011.

  1. TapanB

    TapanB Active Member

    Joined:
    Nov 29, 2004
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    6
    Hi,

    I am using Dovecot as mail server and Blackberry FastMail is active. But my clients are saying that they are unable to setup / login their email accounts on their blackberry devices. They say the email account etc. is working on PC but when setting them up on a Blackberry Device it says "The password is incorrect etc.".

    So I took a email / password from them and tried to do the following:

    1. Logged into webmail from PC - WORKED FINE.
    2. Logged into email account using mail2web.com from PC - WORKED FINE.
    3. Tried to setup email on Blackberry 8520 (BIS Service) - DID'NT WORKED.
    4. Tried to manually set the configuration of mail server in BB Device - DID'NT WORKED.

    How to fix this issue so that clients can use their email accounts on their BB device ?

    P.S: They also say that other emails like gmail, hotmail, yahoo etc. are all working fine.

    Thanks.
     
Loading...

Share This Page